Marriott Houston, Houston, Service

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Rank

91st

Out of 718

Marriott Houston	Average Daily Rate: NA Check Rates

Hotel Class:

9100 Gulf Freeway

Houston, 77017 View map

3-Star Hotel Rank: 47 of 121
Average review rating: 3.63

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (258) , Travelocity (4) , TripAdvisor (39) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) ballroom (3) bar (9) bath (2) bathroom (8) bed (16) breakfast (22) charge (2) check in (7) complimentary (2) concierge (4) cost (6) deal (3) decor (2) dinner (3) discount (1) fitness center (3) food (16) freeway (4) front desk (12) hot tub (3) hotel (77) housekeeping (4) interstate (1) lobby (9) location (7) lunch (4) manager (6) neighborhood (4) parking (8) pillow (8) pool (10) price (5) rate (7) recommend (7) restaurant (13) room (78) room service (6) service (14) sheets (3) shower (3) shuttle (6) staff (21) suite (1) towel (3) tub (2) value (1) view (5) walk (1) wireless (6)

Service

Appears in 14 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
better (2) excellent (2) food (2) good (5) hotel (2) internet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the shuttle service was good.

"Decent hotel for the night " Read full review on TripAdvisor 4/18/2012 Vote

2. but apart from these, room service is good, the hotel schutle service is good and the people are cordial .

"Stay in Houston " Read full review on TripAdvisor 12/12/2011 Vote

3. Maybe if we had paid 'real money', we would have received better service.

"Poor Service " Read full review on TripAdvisor 9/6/2010 Vote

4. For $3/day (rolled into the room rate), you avoid the daily $12.95 and get good service on a connection code.

"Immaculate and a spectacular value! " Read full review on TripAdvisor 11/1/2009 Vote

5. The food was great, the service even better; I wish I could remember the woman's name that helped us as she was amazingly nice and hospitable.

"Bang for buck nice place to stay " Read full review on Expedia 2/18/2009 Vote

6. Excellent service and comfort.

"Very Good " Read full review on Expedia 7/8/2008 Vote

7. Ok, not ideal - but here`s where Marriott`s good customer service saves the stay: when the server returned with the strawberries, he saw our toddler and exclaimed that he didn`t realize we had a little one with us and that he would go down immediately and make her some cookies.

"Very Good Hotel " Read full review on TripAdvisor 4/23/2008 Vote

8. The Marriott competes, however, by providing the reliable Marriott Service Excellence everywhere you turn.

"Stay Out of the Lounge At Night " Read full review on YahooTravel 9/25/2007 Vote

9. Internet service is now $12.95 a day, Coffee in the lobby bar is $3.

"Everything is extra " Read full review on TripAdvisor 3/25/2011 Vote

10. The hotel was pretty busy when we got there, due to a Tuesday night church service being held in one of the conference rooms.

"Nice, new looking, but, mold in room " Read full review on TripAdvisor 7/23/2009 Vote