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Rank
91st
Out of 718

Marriott Houston

Average Daily Rate: NA  
 
Hotel Class:
9100 Gulf Freeway
Houston, 77017 View map  
3-Star Hotel Rank: 47 of 121
Average review rating: 3.63
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (25) , MyTravelGuide (258) , Travelocity (4) , TripAdvisor (39) , YahooTravel (4)
SAFE TO BOOK ? (0/5 issues found)
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Front desk
Appears in 12 comments. 
The following words were used in comments with Front desk:
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1. From the cheerful attendant at the front desk to the cleanliness of the room, and everything in between.
"Loved It " Read full review on Expedia   8/29/2008 Vote      
2. The staff were extremely courteous and helpful, especially the front desk and dining areas.
"Good travel option. " Read full review on Expedia   6/12/2007 Vote      
3. It took 5 calls to the front desk before someone checked on it.
"Poor Service " Read full review on TripAdvisor   9/6/2010 Vote      
4. Fortunately, Angelina at the front desk was a blessing in disguise when we told her about our checkin experience and the miserable night, comping breakfast and refunding $100 of the room rate and apologizing profusely for not being recognized as a top level Elite member at checkin.
"THIS is a Marriott? " Read full review on TripAdvisor   3/7/2010 Vote      
5. I called the front desk and requested a new room.
"Nice, new looking, but, mold in room " Read full review on TripAdvisor   7/23/2009 Vote      
6. When we called the front desk, they had to send an engineer to our room who said that the motion detector on the thermostat caused the AC to turn off when people aren't active in the room (like when they are sleeping or out for the day).
"not for sleeping, just for partying " Read full review on TripAdvisor   4/7/2009 Vote      
7. When we called the front desk, they had to send an engineer to our room who said that the motion detector on the thermostat caused the AC to turn off when people aren't active in the room (like when they are sleeping or out for the day).
"not good for sleeping " Read full review on YahooTravel   4/7/2009 Vote      
8. OTHER:Lisa - front desk clerk went above & beyond, give this woman a raise.
"Great bed, bad food, and "okay" conference facilities " Read full review on TripAdvisor   11/23/2008 Vote      
9. I made another call to the front desk about it at 10 a.m., and they said they were aware and were sorry it hadn't been cleaned up yet.
"Vomit on the floor not cleaned up! Ew! " Read full review on TripAdvisor   11/10/2008 Vote      
10. We called the front desk and just said there was something on the pillows and could we have the sheets changed.
"Are you kidding! Little Roaches! " Read full review on TripAdvisor   8/14/2008 Vote      
   
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