Sheraton Houston, Houston, Front Desk

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Rank

114th

Out of 718

Sheraton Houston	Average Price: $119 Check Rates

Hotel Class:

2828 Southwest Freeway

Houston, 77098-4502 View map

3-Star Hotel Rank: 62 of 121
Average review rating: 3.01

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , Travelocity (3) , TripAdvisor (40) , YahooTravel (6)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 6 comments.

The following words were used in comments with Front desk:
friendly (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk clerk was very friendly and efficient.

"Clean, inexpensive hotel at great location - perfect for any stay " Read full review on TripAdvisor 3/3/2009 Vote

2. Front desk staff very friendly, room clean and sufficient, and close to the highway.

"It was okay " Read full review on Travelocity 2/1/2009 Vote

3. The property rarely has more than one person at the front desk at any given time and they generally don't care if you have a problem.

"Sheraton should be ashamed " Read full review on TripAdvisor 12/17/2008 Vote

4. One the error was discovered, the front desk was very nice and helpful (got me a cab) through out my stay.

"Not up to Sheraton quality, even for a Four Points " Read full review on TripAdvisor 12/17/2007 Vote

5. The front desk staff could use some additional training.

"Inexpensive, clean " Read full review on TripAdvisor 7/9/2009 Vote

6. When I asked to be moved the next morning, the dim clerk at the front desk told me I'd have to wait until noon to do that and I would simply have to break off my business meetings early and return to the hotel to get the room I wanted.

"Avoid this hotel " Read full review on Expedia 11/14/2008 Vote