Marriott Houston, Houston, Service

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Rank

43rd

Out of 718

Marriott Houston	Average Price: $138 Check Rates

Hotel Class:

255 N Sam Houston Pkwy East

Houston, 77060 View map

3-Star Hotel Rank: 18 of 121
Average review rating: 3.77

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (24) , MyTravelGuide (420) , Travelocity (2) , TripAdvisor (88) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (13) bath (2) bathroom (12) bed (19) breakfast (25) cable (3) charge (4) check in (14) check out (4) complimentary (2) concierge (11) cost (3) deal (2) decor (2) dinner (4) downtown (2) exercise room (2) fitness room (2) food (17) front desk (15) gym (8) hot tub (2) hotel (131) laundry room (2) lobby (15) location (14) manager (2) money (2) parking (14) pillow (5) pool (22) price (7) rate (10) recommend (14) restaurant (31) room (111) room service (5) service (34) shower (3) shuttle (23) staff (43) street (3) suite (3) towel (5) tub (2) value (2) walk (4) water pressure (2) wireless (2)

Service

Appears in 34 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
clean (3) desk (3) excellent (3) free (3) good (6) great (6) helpful (3) hotel (8) internet (2) nice (3) outstanding (3) price (3) rating (2) reasonable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was great, freindly and fast.

"nice business hotel " Read full review on TripAdvisor 5/22/2012 Vote

2. Great service from whole staff.

"Fantastic Business Hotel " Read full review on TripAdvisor 4/26/2012 Vote

3. The service was outstanding and the rate very reasonable.

"Good Choice for Layover/Business " Read full review on TripAdvisor 2/26/2012 Vote

4. Great service.

"Good hotel. Enjoyable stay and good food. " Read full review on TripAdvisor 1/22/2012 Vote

5. We had a newer server and she was not helpful, but I understand from frequent travelers there that the service is usually very good.

"Great business hotel " Read full review on TripAdvisor 1/21/2012 Vote

6. I think she exemplified the outstanding service that the Marriott brand represents.

"Impeccable Service, Unsurpassed Concierge Lounge " Read full review on TripAdvisor 1/11/2012 Vote

7. This is a nice relaxing full service hotel.

"Elegant, clean, quiet " Read full review on TripAdvisor 1/1/2012 Vote

8. Took the option of free internet service since I am a card carrying member!nice The banquet staff filled water pitchers after the break and during my presentation (fairly disruptive) but the AV guy was very nice and helpful.

"Nice room, plenty of friendly staff " Read full review on TripAdvisor 11/30/2011 Vote

9. The staff in the morning was excellent, always really friendly and their service was speedy.

"Very satisfying stay! " Read full review on TripAdvisor 11/12/2011 Vote

10. Front desk and room attendent service is good.

"Overall Good Experience " Read full review on TripAdvisor 7/10/2011 Vote