Home » United States » Texas » Houston Destinations » Houston Hotels » Summerfield Suites Houston
Back to search results
OpinionWell
Rank
76th
Out of 718

Summerfield Suites Houston

Average Price: $162  
 
Hotel Class:
3440 Sage Road
Houston, 77056 View map  
2-Star Hotel Rank: 7 of 199
Average review rating: 3.96
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (43) , MyTravelGuide (17) , Travelocity (7) , TripAdvisor (63)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 15 comments. 
57% wrote positive comments about front desk
The following words were used in comments with Front desk:
broken (2)   clean (3)   desk (15)   fresh (2)   friendly (2)   helpful (3)   hotel (4)   ice (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. I could not believe that thier phones and their talk about their weekend was more important then helping the guests at the front desk.
"Ugh!!! " Read full review on TripAdvisor   12/18/2011 Vote      
2. Man at front desk who I requested a bucket of ice from accommodated me, but after I told him this was my least favorite stay at this hotel, did not seem to ask a lot of questions.
"Of 4 stays, by far the worst--could consistency be an issue here, even for Diamonds? " Read full review on TripAdvisor   1/21/2011 Vote      
3. As icing on the cake, the rooms were awesome, the food was great and the staff couldn't have been more helpful and friendly from the maids to the front desk.
"Outstanding Service " Read full review on TripAdvisor   9/21/2010 Vote      
4. The front desk was very helpful with fresh towels and things, so it wasn't a big deal.
"Awesome place for families! " Read full review on TripAdvisor   6/3/2009 Vote      
5. What makes this place so nice is the reflection of the friendliness from the front desk to the always smiling housekeepers.
"If you are visiting Houston Galleria this is Definitely the Place to Stay " Read full review on TripAdvisor   1/12/2012 Vote      
6. My company was promised fresh coffe in the morning as we left before breakfast never happened,my room had a broken security latch that took a week to fix becuase the two nit wits at front desk couldn't even remeber to tell maintence and forgot which room I was in.
"Ugh!!! " Read full review on TripAdvisor   12/18/2011 Vote      
7. I did not like the distance from the rooms we were in to the front desk, took about 3-4 minutes to walk to it.
"Great visit! " Read full review on TripAdvisor   10/24/2011 Vote      
8. On the last occassion which caused the manager to ask us to leave the hotel, the cancer patient called to report that the room hadnt been done and the front desk reponded that 'they would send towels and sheets' so we could clean the room ourselves and change our beds ourselves.
"Terrible Staff, MANAGER TOLD A SICK GUEST TO LEAVE!, Uncomfortable Beds " Read full review on TripAdvisor   3/22/2011 Vote      
9. We would call the front desk before leaving the hotel at noon for our rooms to be cleaned and they would never do anything about it.
"Terrible Staff, MANAGER TOLD A SICK GUEST TO LEAVE!, Uncomfortable Beds " Read full review on TripAdvisor   3/22/2011 Vote      
10. Front desk clerk was cheery, and the room was quite clean.
"Of 4 stays, by far the worst--could consistency be an issue here, even for Diamonds? " Read full review on TripAdvisor   1/21/2011 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved