Four Points Houston, Houston, Service

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Rank

71st

Out of 718

Four Points Houston	Average Price: $165 Check Rates

Hotel Class:

10655 Katy Freeway

Houston, 77024 View map

3-Star Hotel Rank: 35 of 121
Average review rating: 3.67

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (16) , MyTravelGuide (16) , Travelocity (2) , TripAdvisor (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (5) balcony (3) bar (6) bath (1) bathroom (7) bed (7) breakfast (14) business room (1) cabana (1) cable (1) charge (2) check in (1) check out (1) check-out (1) complimentary (4) decor (3) dinner (1) discount (1) fee (1) fitness center (1) food (8) freeway (8) front desk (8) gym (5) highway (3) hot tub (2) hotel (84) laundry (2) lobby (10) location (22) maid service (1) manager (3) parking (8) pillow (4) pool (10) price (6) recommend (6) restaurant (10) room (67) service (11) shower (2) shuttle (4) staff (32) street (1) suite (16) value (4) view (5) walk (4) wet bar (1) wireless (1)

Service

Appears in 11 comments.

100% wrote positive comments about service

The following words were used in comments with Service:

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1. As noted in previous the hotel service is great and so are the rooms.

"Great hotel " Read full review on TripAdvisor 3/22/2011 Vote

2. The Night Manager Kristina was very nice and provided top customer service when we brought our medium sized dog to the hotel.

"Value, location, and comfort... Is what this Four Points has for you! " Read full review on TripAdvisor 4/17/2010 Vote

3. I was impressed with the cleaning service, as well as the bar staff downstairs.

"Suprisingly nice on the inside! " Read full review on TripAdvisor 10/8/2009 Vote

4. Our breakfast service to the room was wonderful and quick.

"I Loved this Hotel! " Read full review on TripAdvisor 12/12/2008 Vote

5. My husband was extremely pleased with the services.

"Loved everything! " Read full review on TripAdvisor 9/9/2008 Vote

6. Between 5pm and 9pm there is a free shuttle service to Memorial City Mall and if there is somewhere else you would like to go close-by, the Hotel's shuttle will take you - no charge.

"If you're attending a training course in Houston, stay here! " Read full review on TripAdvisor 1/13/2012 Vote

7. The staff, especially at the front desk, was really friendly and upbeat, and always went the extra mile in terms of customer service.

"Outstanding Customer Service " Read full review on TripAdvisor 7/11/2011 Vote

8. It's not a full service hotel so room service is limited to breakfast and weekday dinner, but the hotel run an 'on request' shuttle service throughout the day and are happy to take you to get a sandwich or drop you at the Mall.

"Friendly welcome at Four Points " Read full review on TripAdvisor 9/11/2010 Vote

9. They claimed they have a security service that patrols the lot and they also claimed they had warning signs posted.

"Unsafe to Park Here " Read full review on TripAdvisor 1/9/2010 Vote

10. The best thing about this hotel is the staff and service.

"Great place to stay! " Read full review on TripAdvisor 10/8/2009 Vote