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Rank
85th
Out of 718

Residence Inn Houston

Average Price: $201  
 
Hotel Class:
2939 Westpark Drive
Houston, 77005 View map  
3-Star Hotel Rank: 44 of 121
Average review rating: 4.3
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (3) , MyTravelGuide (30) , TripAdvisor (39)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 12 comments. 
83% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (2)   desk (12)   excellent (2)   friendly (2)   helpful (3)   management (2)   service (3)   staff (4)   super (2)    
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1. After the first morning asked the front desk for a foam pad or other cushy topper to make it acceptable for sleeping, but got nowhere.
"Hotel nice, bed NOT " Read full review on TripAdvisor   11/12/2011 Vote      
2. The breakfast was excellent and the front desk staff was super friendly and helpful.
"Great stay!! " Read full review on TripAdvisor   10/13/2011 Vote      
3. The staff from the Front Desk, Cleaning, Maintenance and Management were friendly, helpful and a pleasure to deal with.
"Great Staff & Hotel " Read full review on TripAdvisor   9/27/2010 Vote      
4. The front desk service was good.
"Good location " Read full review on TripAdvisor   8/15/2010 Vote      
5. It's hard to get to if you don't know what you're doing, but when called, William at the front desk was super helpful and got us right to the hotel.
"Nice place! " Read full review on TripAdvisor   10/27/2009 Vote      
6. On the plus side, the breakfast was excellent, the place was clean, furniture and decor were lovely and the people at the front desk were pleasant.
"Not my favorite Residence Inn " Read full review on TripAdvisor   8/13/2007 Vote      
7. When checking out and settling my bill, the front desk management processed Marriott Travel cards first before the Residence Inn Bonus Bucks.
"Nice Rooms but Shady Managment " Read full review on TripAdvisor   7/15/2010 Vote      
8. I should also add here how I wanted to attend the 8:30a Sunday service at the Lakewood Church (Pastored by Joel Osteen) and called the front desk about 8:10a to request the shuttle service (I knew the church was only 2 minutes away per my GPS).
"They Thought Of It All! " Read full review on TripAdvisor   8/11/2009 Vote      
9. I was warmly greeted by a member of the staff at the front desk and my registration was quickly processed.
"They Thought Of It All! " Read full review on TripAdvisor   8/11/2009 Vote      
10. At my departure, I asked the front desk clerk call me a taxi to the airport.
"Very good accommdations if you need to be in this area -- with one exception " Read full review on TripAdvisor   3/31/2009 Vote      
   
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