Hotel Granduca, Houston, Front Desk

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Rank

33rd

Out of 718

Hotel Granduca	Average Price: $365 Check Rates

Hotel Class:

1080 Uptown Park Boulevard

Houston, 77056 View map

4-Star Hotel Rank: 16 of 30
Average review rating: 4.28

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (8) , TripAdvisor (102) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 25 comments.

42% wrote positive comments about front desk

The following words were used in comments with Front desk:
generous (2) housekeeping (2) liked (2) management (5) need (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very clean and front desk staff was so nice friendly.

"Great hotel and service! " Read full review on TripAdvisor 4/11/2011 Vote

2. Excellent from curb, to Front Desk, to Housekeeping, to the resturant.

"Simply Excellent! " Read full review on TripAdvisor 6/10/2010 Vote

3. The staff at the front desk are awesome but Moussa was above the extraordinary.

"Great hotel outstanding service but missing a good asset " Read full review on TripAdvisor 4/3/2010 Vote

4. Despite numerous attempts to reach General Manager, Mary Grace Gray, during my stay via the front desk agents and follow up post stay my calls or emails were not answered by her.

"Stay Somewhere Else " Read full review on TripAdvisor 5/4/2012 Vote

5. No comment from the front desk.

"Beware " Read full review on TripAdvisor 2/29/2012 Vote

6. I had left my wedding dress behind the bathroom door and it was at the front desk by the time I realized I forgot it.

"Luxury...heart of Houston " Read full review on TripAdvisor 2/2/2012 Vote

7. After a few more minutes of laying by the pool we were approached by two people in black suits with walkie talkies, the bar manager and front desk supervisor, asking to speak to the person who booked the reservation.

"DO NOT STAY HERE unless you want to be treated poorly. " Read full review on TripAdvisor 9/11/2011 Vote

8. All this time, the front desk personnel was rather disinterested.

"Surprised at Granduca Being among Distinctive Hotels of the World " Read full review on TripAdvisor 6/16/2011 Vote

9. I grabbed a towel and tried to stop the bleeding and when I finally got it under control, I called the front desk and explained what had happened.

"THE GRANDUCA DISAPPOINTS " Read full review on TripAdvisor 4/7/2011 Vote

10. I have asked the front desk staff to see a manager on a half dozen cocassions.

"THE GRANDUCA DISAPPOINTS " Read full review on TripAdvisor 4/7/2011 Vote