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OpinionWell
Rank
33rd
Out of 718

Hotel Granduca

Average Price: $365  
 
Hotel Class:
1080 Uptown Park Boulevard
Houston, 77056 View map  
4-Star Hotel Rank: 16 of 30
Average review rating: 4.28
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (8) , TripAdvisor (102) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 25 comments. 
42% wrote positive comments about front desk
The following words were used in comments with Front desk:
generous (2)   housekeeping (2)   liked (2)   management (5)   need (2)    
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1. Very clean and front desk staff was so nice friendly.
"Great hotel and service! " Read full review on TripAdvisor   4/11/2011 Vote      
2. Excellent from curb, to Front Desk, to Housekeeping, to the resturant.
"Simply Excellent! " Read full review on TripAdvisor   6/10/2010 Vote      
3. The staff at the front desk are awesome but Moussa was above the extraordinary.
"Great hotel outstanding service but missing a good asset " Read full review on TripAdvisor   4/3/2010 Vote      
4. Despite numerous attempts to reach General Manager, Mary Grace Gray, during my stay via the front desk agents and follow up post stay my calls or emails were not answered by her.
"Stay Somewhere Else " Read full review on TripAdvisor   5/4/2012 Vote      
5. No comment from the front desk.
"Beware " Read full review on TripAdvisor   2/29/2012 Vote      
6. I had left my wedding dress behind the bathroom door and it was at the front desk by the time I realized I forgot it.
"Luxury...heart of Houston " Read full review on TripAdvisor   2/2/2012 Vote      
7. After a few more minutes of laying by the pool we were approached by two people in black suits with walkie talkies, the bar manager and front desk supervisor, asking to speak to the person who booked the reservation.
"DO NOT STAY HERE unless you want to be treated poorly. " Read full review on TripAdvisor   9/11/2011 Vote      
8. All this time, the front desk personnel was rather disinterested.
"Surprised at Granduca Being among Distinctive Hotels of the World " Read full review on TripAdvisor   6/16/2011 Vote      
9. I have never seen her on property in any of my visits and she has never once responded to any of the messages I left at the front desk to have her call me to discuss each of the aforementioned experiences.
"THE GRANDUCA DISAPPOINTS " Read full review on TripAdvisor   4/7/2011 Vote      
10. When I explained that I personally gave the bag to the front desk at 7 am, they acted as if they did not believe me and began calling people who were on duty at that time.
"THE GRANDUCA DISAPPOINTS " Read full review on TripAdvisor   4/7/2011 Vote      
   
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