Houston Summerfield Suites, Houston, Service

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Rank

93rd

Out of 718

Houston Summerfield Suites	Average Price: $120 Check Rates

Hotel Class:

15405 Katy Freeway

Houston, 77094 View map

3-Star Hotel Rank: 48 of 121
Average review rating: 4.2

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (29) , Travelocity (10) , TripAdvisor (43) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (1) bathroom (6) bed (12) breakfast (29) cable (1) charge (1) check in (2) check out (3) checkout (1) check-out (1) closet (3) complimentary (1) cost (2) decor (2) dinner (6) downtown (3) fitness center (1) fitness room (1) food (4) freeway (3) front desk (5) gym (2) highway (7) hot tub (1) hotel (64) housekeeping (2) laundry (1) lobby (2) location (14) maid (2) manager (5) money (4) parking (3) pillow (1) pool (10) price (9) recommend (10) restaurant (5) room (80) service (16) shower (2) staff (38) suite (16) towel (4) tub (3) value (6) walk (2) walk in (2) walk-in (1) wireless (2)

Service

Appears in 16 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
excellent (2) friendly (2) good (2) guest (2) helpful (2) hotel (3) impressed (3) management (2) need (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was wonderful Matthew was especially helpful.

"Will stay again. " Read full review on TripAdvisor 4/20/2012 Vote

2. Overall, yes I would not hesitate to stay here again especially because of the good service (the staff makes you feel welcomed!).

"Good place to stay " Read full review on TripAdvisor 2/18/2012 Vote

3. I have to say that the service is very good, I was impressed by the familiarity that I observe between the staff and the guests.

"Good place to stay " Read full review on TripAdvisor 2/18/2012 Vote

4. Service was excellent overall, quite friendly and visible.

"Great for a night or even a month " Read full review on TripAdvisor 10/11/2011 Vote

5. The service was wonderful and the staff friendly.

"Perfect for our needs " Read full review on TripAdvisor 7/9/2010 Vote

6. I stayed at this motel for quite a while and was always impressed with the service of the manager and staff.

"Great Service! " Read full review on TripAdvisor 5/11/2010 Vote

7. They exceeded my expectations and continue to provide me with excellent service.

"My second home " Read full review on TripAdvisor 1/31/2009 Vote

8. The most impressive change, however, is the front office staff, who apparently really know the meaning of customer service, and always go the extra mile to help their guests.

"Great experience, great value and helpful staff " Read full review on TripAdvisor 9/4/2008 Vote

9. This location is a little remote (like all accommodation in this area) but they do have a free shuttle that services the area in the morning.

"Good Value for money " Read full review on TripAdvisor 1/27/2012 Vote

10. This not the service we anticipate from a Hyatt hotel.

"One last try and yes another disappointment " Read full review on TripAdvisor 1/26/2012 Vote