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Rank
17th
Out of 72

La Quinta Eugene

Average Price: $137  
 
Hotel Class:
155 Day Island Road
Eugene, 97401 View map  
3-Star Hotel Rank: 7 of 13
Average review rating: 3.46
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (7) , MyTravelGuide (5) , TripAdvisor (57)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 10 comments. 
60% wrote positive comments about front desk
The following words were used in comments with Front desk:
cares (2)   decent (2)   desk (10)   great (2)   helpful (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Things that made it special:- cool front lobby with nice fireplace- easy access to local park and running paths- great front desk staff- basic breakfastThings to improve:- the workout room is tiny and really hot!- the elevator is super slow- the front doors do not have an automatic control, so it's tough to get in and out with lots of bags.
"okay for business traveler " Read full review on TripAdvisor   10/26/2011 Vote      
2. Front desk was efficient, breakfast was decent, Spa tub in the room was awesome, overall a decent place to stay for the night.
"Great room for the price " Read full review on TripAdvisor   2/6/2011 Vote      
3. The front desk was helpful trying to get me to various places around Eugene.
"Pretty typical La Quinta, but the parking spaces are tiny " Read full review on TripAdvisor   9/22/2010 Vote      
4. Front desk friendly and great place for pets.
"So So Stay " Read full review on TripAdvisor   7/17/2007 Vote      
5. We parked right by the front window and the front desk man was in the back room reading a book and not keeping a look out of your parking lot.
"Sexton Family thats unhappy with your hotel " Read full review on TripAdvisor   2/22/2012 Vote      
6. Why the front desk couldn't program a card properly is beyond me.
"Pretty typical La Quinta, but the parking spaces are tiny " Read full review on TripAdvisor   9/22/2010 Vote      
7. Sad too, the housekeeping staff are absolute wonderful and helpful people, but most definetely not the front desk or manager.
"Customer Service in unknown here!!! " Read full review on TripAdvisor   9/19/2010 Vote      
8. We have been treated badly, told to take care of issues ourselves (even when a brochure states the front desk can do it for you), double charged and told it was not there problem it was ours to deal with and the bank.
"Customer Service in unknown here!!! " Read full review on TripAdvisor   9/19/2010 Vote      
9. Every interaction with the front desk employess has been awful.
"Customer Service in unknown here!!! " Read full review on TripAdvisor   9/19/2010 Vote      
10. All I can say is that the front desk people are extremely rude and do not care about customer service.
"Customer Service in unknown here!!! " Read full review on TripAdvisor   9/19/2010 Vote      
   
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