Embassy Suites Dallas, Dallas, Service

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Rank

50th

Out of 453

Embassy Suites Dallas	Average Price: $143 Check Rates

Hotel Class:

2727 Stemmons Freeway

Dallas, 75207 View map

3-Star Hotel Rank: 24 of 88
Average review rating: 3.13

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (15) , MyTravelGuide (8) , Travelocity (5) , TripAdvisor (111) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) balcony (4) bar (12) bath (4) bathroom (25) bed (17) bill (4) breakfast (88) charge (4) check in (8) check out (3) complimentary (8) cost (5) decor (3) downtown (12) food (23) freeway (8) front desk (36) gym (3) highway (9) hot tub (5) hotel (160) housekeeping (4) lobby (7) location (24) maid (3) manager (18) money (7) parking (18) pillow (3) pool (24) price (10) rate (6) recommend (11) refund (2) restaurant (13) room (165) room service (4) service (41) shower (7) shuttle (17) staff (58) street (3) suite (76) towel (11) tub (6) value (3) view (4) walk (4) wireless (5)

Service

Appears in 41 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
clean (3) customer (5) desk (7) friendly (5) good (3) great (5) guest (7) happy (3) hotel (8) management (3) nice (3) poor (3) slow (2) staff (4) suite (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. In a service industry, the main concern should be keeping the customers happy.

"Not responsive " Read full review on TripAdvisor 3/26/2012 Vote

2. Nice TV, but no guest services or pay per view.

"Under construction " Read full review on TripAdvisor 3/10/2012 Vote

3. - Happy Hour service was slow(did not utilize this, but always noticed the lines).

"Review of 11/11 - 11/14 stay " Read full review on TripAdvisor 11/16/2011 Vote

4. We didn't really spend a lot of time at the hotel because we were on the go, but I would definitely stay at this hotel again because of the comfortable night of sleep and the wonderful service we received.

"Nice stay, great customer service! " Read full review on TripAdvisor 11/13/2011 Vote

5. This location may not be as modern and contemporary as other Embassy Suites, but if you are looking for a clean,, friendly,convenient hotel with great service then you cant go wrong.

"Another Great Embassy Stay " Read full review on TripAdvisor 10/28/2011 Vote

6. Service was friendly and property was clean it just needs some updating.

"Nice big clean room but whole property could use an update. " Read full review on TripAdvisor 10/23/2011 Vote

7. The happy hour service is an added bonus which makes myself and my business partners continue to want to stay here.

"Consistently Great " Read full review on TripAdvisor 8/19/2011 Vote

8. The service is always great and the rooms are always clean and quite.

"Consistently Great " Read full review on TripAdvisor 8/19/2011 Vote

9. Good luck staying here if good service is what you expect.

"Never Again! " Read full review on TripAdvisor 8/4/2011 Vote

10. Overall, I think you can find better service for what you will pay.

"Far from the quality I love and expect at other Embassy Suites hotels " Read full review on TripAdvisor 6/19/2011 Vote