Dallas Sheraton, Dallas, Service

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Rank

55th

Out of 453

Dallas Sheraton	Average Price: $138 Check Rates

Hotel Class:

2101 Stemmons Freeway

Dallas, 75207 View map

5-Star Hotel Rank: 7 of 18
Average review rating: 3.23

OpinionWell Value Index: 8

Traveler reviews analyzed: TripAdvisor (72)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) balcony (12) bar (12) bath (6) bathroom (18) bed (33) breakfast (18) charge (7) check in (7) check out (3) closet (5) deal (4) downtown (26) fee (13) fitness center (4) food (15) freeway (10) front desk (20) gym (4) highway (4) hot tub (5) hotel (139) housekeeping (7) lobby (11) location (25) lunch (4) money (10) parking (40) pillow (4) pool (27) price (5) rate (16) recommend (11) restaurant (15) room (171) room service (5) service (20) sheets (6) shower (5) shuttle (13) staff (25) street (6) suite (30) to park (8) towel (5) tub (3) value (6) view (9) walk (4) wireless (4)

Service

Appears in 20 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
friendly (2) good (3) great (2) guest (2) hotel (5) internet (2) liked (2) location (2) markets (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. service was great.

"good stay with the kids " Read full review on TripAdvisor 3/23/2010 Vote

2. Just like an airline charging for every piece of luggage, this kind of service will have people paying for limes and olives next.

"Great hotel, not so great bar. " Read full review on TripAdvisor 11/23/2009 Vote

3. I didn't feel that the service was excellent, because the person in the dining area had difficulty communicating with us.

"Liked this place but I don't understand the parking fee " Read full review on TripAdvisor 2/28/2009 Vote

4. Breakfast area also was rather small, the food was about average for a breakfast buffet, and once again the service was good.

"Excellent Business Hotel " Read full review on TripAdvisor 2/28/2009 Vote

5. Lobby bar is small, but the service was good.

"Excellent Business Hotel " Read full review on TripAdvisor 2/28/2009 Vote

6. Oh, and there was also the dense cloud of marijuana smoke in the hall Christmas Eve between my room and the elevator coming from either a guest room or, more likely, the service bay.

"Barely tolerable for a business traveler at the holidays " Read full review on TripAdvisor 12/27/2007 Vote

7. the service was great.

"get more than you pay for! " Read full review on TripAdvisor 11/25/2007 Vote

8. Good: Pleasant service at front desk, friendly shuttle drivers who went out of their way to give us a ride to the office in the morning (partially due to long wait for cabs out on the highway)Free breakfast on club level is satisfactory; includes mini boxes of cereal, toast, pastries, scrambled eggs, fruit, etc.Bad: Room was very outdated.

"Good service, bad rooms " Read full review on TripAdvisor 10/20/2007 Vote

9. I believe the service goes as far as a 3 or 5 mile radius from the hotel.

"enjoyed stay, great value " Read full review on TripAdvisor 3/22/2010 Vote

10. Those 2 places are the only ones within a short walk from the hotel which is why I believe their courtesy shuttle service is really a valuable amenity.

"enjoyed stay, great value " Read full review on TripAdvisor 3/22/2010 Vote