Dallas Sheraton, Dallas, Front Desk

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Rank

55th

Out of 453

Dallas Sheraton	Average Price: $138 Check Rates

Hotel Class:

2101 Stemmons Freeway

Dallas, 75207 View map

5-Star Hotel Rank: 7 of 18
Average review rating: 3.23

OpinionWell Value Index: 8

Traveler reviews analyzed: TripAdvisor (72)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 20 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) helpful (6) need (2) nice (3) pleasant (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. front desk was helpful and the wait staff attentive.

"good stay with the kids " Read full review on TripAdvisor 3/23/2010 Vote

2. On the other hand Luke (also at the front desk) was extremely helpful and made our lengthly check in process very smooth.

"Some staff very helpful, maids may take a break in your room! " Read full review on TripAdvisor 2/23/2010 Vote

3. The clerks at the front desk were nice and courteous.

"Dallas sports weekend " Read full review on TripAdvisor 12/12/2009 Vote

4. Front desk staff weren't rude, but a little aloof.

"More pros than cons " Read full review on TripAdvisor 12/11/2009 Vote

5. The front desk guy was very nice except he had to answer the phone while he was helping us but no biggie.

"Perfect Valentines Getaway! " Read full review on TripAdvisor 2/28/2009 Vote

6. The man at the front desk very friendly and speedy.

"Very Nice Renovations " Read full review on TripAdvisor 7/15/2008 Vote

7. The front desk clerks were very pleasant and very helpful.

"Iowa Rockets Volleyball Club Junior Olympics Hotel " Read full review on TripAdvisor 7/2/2008 Vote

8. Good: Pleasant service at front desk, friendly shuttle drivers who went out of their way to give us a ride to the office in the morning (partially due to long wait for cabs out on the highway)Free breakfast on club level is satisfactory; includes mini boxes of cereal, toast, pastries, scrambled eggs, fruit, etc.Bad: Room was very outdated.

"Good service, bad rooms " Read full review on TripAdvisor 10/20/2007 Vote

9. The best way to work this is to mention to the front desk in advance (like the night before, or early morning) that you'd need a ride for a certain time that way they can arrange to accommodate.

"enjoyed stay, great value " Read full review on TripAdvisor 3/22/2010 Vote

10. Keep the front desk number handy in case you'll need to call to make sure shuttle is on its way to pick you up.

"enjoyed stay, great value " Read full review on TripAdvisor 3/22/2010 Vote