Doubletree Guest Suites Columbus, Columbus, Service

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Rank

25th

Out of 202

Doubletree Guest Suites Columbus	Average Price: $142 Check Rates

Hotel Class:

50 South Front Street

Columbus, 43215-4145 View map

3-Star Hotel Rank: 11 of 59
Average review rating: 3.71

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (15) , MyTravelGuide (4) , TripAdvisor (117) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (8) bath (6) bathroom (29) bed (42) bill (6) breakfast (40) charge (8) check in (35) check out (5) check-out (2) complimentary (4) cost (7) deal (6) deck (4) dinner (10) downtown (31) fee (8) fitness center (4) food (24) front desk (47) hotel (218) housekeeping (7) lobby (24) location (56) lunch (2) manager (8) money (5) parking (46) pillow (6) pool (3) price (18) rate (8) recommend (16) restaurant (38) room (255) room service (17) service (31) shower (11) staff (66) street (19) suite (54) to park (4) towel (7) tub (3) valet (2) view (29) walk (23) wet bar (5) wireless (6)

Service

Appears in 31 comments.

70% wrote positive comments about service

The following words were used in comments with Service:
acceptable (2) attentive (2) bad (2) better (3) coupons (2) customer (6) desk (5) expectation (3) friendly (3) good (5) hotel (3) location (2) nice (2) prompt (3) renovation (2)

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1. Regardless, the warm cookies at chek-in were delicious and the housekeeping service was prompt and friendly!(Girls can never have enough pillows.

"Fantastic location for weekend of shopping with the girls! " Read full review on TripAdvisor 3/24/2012 Vote

2. Just stayed at this Doubletree and am totally amazed that the customer service could be so poor at a major brand.

"Top 3 for worst customer service ever " Read full review on TripAdvisor 3/5/2012 Vote

3. The service was good.

"Huge rooms, tons of space " Read full review on TripAdvisor 2/15/2012 Vote

4. Unrelated we found the taxi service(s) to be very reasonable in comparison to the other cities I have stayed in.

"Mr. Williams at the front desk is the best!!! Great stay :) " Read full review on TripAdvisor 5/1/2011 Vote

5. Location, cleanliness, service etc was fine, but when I was lying in bed at 11 pm, I could hear the lady in the next room talking on her phone.

"Paper thin wall mean no sleep if you're unlucky " Read full review on TripAdvisor 12/16/2010 Vote

6. Good service.

"Best suites in Columbus " Read full review on Expedia 11/4/2009 Vote

7. The room was great, but the service we received was tremendous.

"Wonderful Service " Read full review on Expedia 8/11/2009 Vote

8. Service at the restaurant was good but then at 7 p.m. there was only one other table occupied, not a good sign.

"Fair, at best " Read full review on TripAdvisor 7/13/2008 Vote

9. Pros: Location can`t be beat, giant size of rooms, food quality is good, front desk service outstanding.

"Large suites, but just a little tired, food is good, service is great! " Read full review on TripAdvisor 6/30/2008 Vote

10. Service is ok but not bad in the restaurant and lounge.

"Large suites, but just a little tired, food is good, service is great! " Read full review on TripAdvisor 6/30/2008 Vote