Embassy Suites Columbus, Columbus, Service

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Rank

11th

Out of 202

Embassy Suites Columbus	Average Price: $125 Check Rates

Hotel Class:

2700 Corporate Exchange Drive

Columbus, 43231 View map

3-Star Hotel Rank: 3 of 59
Average review rating: 4.44

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (32) , MyTravelGuide (3) , TripAdvisor (84) , YahooTravel (39)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (10) bath (2) bathroom (16) bed (24) breakfast (110) charge (4) check in (18) checkout (2) complimentary (10) cost (3) deal (4) decor (4) dinner (8) discount (4) downtown (4) fitness center (2) fitness room (4) food (16) freeway (3) front desk (28) highway (6) hot tub (6) hotel (189) housekeeping (6) lobby (15) location (26) manager (18) money (4) neighborhood (2) parking (6) pillow (3) pool (45) price (17) rate (12) recommend (14) restaurant (15) room (200) service (31) shower (4) shuttle (6) spa (2) staff (51) street (2) suite (80) towel (4) value (11) walk (2) wet bar (3) wireless (2)

Service

Appears in 31 comments.

71% wrote positive comments about service

The following words were used in comments with Service:
excellent (2) food (2) good (3) great (10) hotel (6) nice (5) night (2) poor (2) recommend (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Working with the sales office, we received exceptional customer service that made the reservations and check-in for 20+ rooms easy and affordable.

"Ideal for Team travel " Read full review on TripAdvisor 4/15/2012 Vote

2. It's nice to know that some people remember what customer service really means.

"Enjoyable Stay " Read full review on TripAdvisor 12/2/2011 Vote

3. The night we arrived, we ate in the Atrium Grille, service was courteous and prompt.

"NICE & CLEAN! " Read full review on TripAdvisor 10/22/2011 Vote

4. I would not recommend this hotel unless you don't care about good service.

"Beautiful rooms, but poor service. " Read full review on TripAdvisor 10/4/2011 Vote

5. I have stayed cheap hotels before that offered better customer service.

"Beautiful rooms, but poor service. " Read full review on TripAdvisor 10/4/2011 Vote

6. That was great service to me.

"Nice business hotel with great service, but nothing fancy. " Read full review on TripAdvisor 8/17/2011 Vote

7. Very nice room, excellent service, and a great place to rest up.

"Wonderful stay " Read full review on TripAdvisor 2/11/2011 Vote

8. excellent service, and stay.

"very impressed " Read full review on Expedia 9/12/2009 Vote

9. Great service, and the morning breakfast and evening happy hour(s) were much appreciated.

"One of the best... " Read full review on Expedia 8/19/2009 Vote

10. Wonderful stay - promt service.

"Wonderful stay " Read full review on Expedia 8/5/2009 Vote