Hawthorn Suites Columbus, Columbus, Front Desk

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Rank

82nd

Out of 202

Hawthorn Suites Columbus	Average Price: $98 Check Rates

Hotel Class:

5505 Keim Circle

Columbus, 43228 View map

3-Star Hotel Rank: 41 of 59
Average review rating: 3.98

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (4) , TripAdvisor (24) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 7 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Also,the agents at the front desk were so very helpful.

"GREAT HOTEL!!!! " Read full review on Expedia 9/15/2009 Vote

2. Overall this front desk person was not a 'people' person at all.

"Spring Break 2012 " Read full review on TripAdvisor 4/8/2012 Vote

3. Service rating based on a few interactions with the front desk: On check in I asked what the weather was going to be like the next day, the man at the counter said 'I have no idea'.

"Spring Break 2012 " Read full review on TripAdvisor 4/8/2012 Vote

4. The front desk clerk was only luke warm, his customer service was not great.

"Disappointed poor quality, broken furniture, terrible cable, not impressed. " Read full review on TripAdvisor 4/2/2011 Vote

5. 48 + hours later The front desk at hawthorne refuse to talk to my husband saying " If we were not guests for the night they cannot talk to him".

"A terrible headache " Read full review on TripAdvisor 7/20/2009 Vote

6. I went straight down to the front desk.

"Terrible room poor service " Read full review on TripAdvisor 3/1/2009 Vote

7. We ended up leaving one day early and the front desk gave us no problems and didn`t charge us for the second night as long as we checked out by 11am.

"Not bad, Not great " Read full review on TripAdvisor 8/4/2007 Vote