Hampton Inn Cleveland, Cleveland, Service

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Rank

14th

Out of 115

Hampton Inn Cleveland	Average Price: $124 Check Rates

Hotel Class:

1460 East 9th Street

Cleveland, 44114 View map

2-Star Hotel Rank: 2 of 13
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (19) , MyTravelGuide (28) , Travelocity (7) , TripAdvisor (149) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (11) bathroom (24) bed (42) bill (7) breakfast (110) charge (5) check in (28) check out (8) closet (6) complimentary (8) cost (4) deal (7) decor (5) dinner (6) downtown (65) fee (6) food (13) front desk (55) hotel (213) housekeeping (11) lake (9) lobby (17) location (81) lunch (5) maid (4) manager (5) money (10) parking (78) pillow (11) price (14) rate (24) recommend (15) restaurant (35) room (221) service (44) shower (8) staff (115) street (49) suite (14) to park (10) towel (5) tub (6) valet (44) valet parking (22) value (11) view (14) walk (54) water pressure (5) wireless (11)

Service

Appears in 44 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
better (4) breakfast (7) customer (7) desk (6) downtown (3) expense (3) good (8) great (4) helpful (4) hotel (14) inn (4) internet (4) poor (4) rating (3)

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1. With construction and one way streets, getting to the hotel is a bit of a problem but the valet service is excellent (nice and very helpful attendants).

"Among the best of Hampton Inns " Read full review on TripAdvisor 5/19/2012 Vote

2. But the service is good and the shuttle came to get me at short notice, which means a lot.

"Nice but undergoing renovation " Read full review on TripAdvisor 3/27/2012 Vote

3. Great service.

"Very Nice Room, close to everything " Read full review on TripAdvisor 3/19/2012 Vote

4. The service was also great - everyone was so helpful.

"Really, a 4.5 out of 5 " Read full review on TripAdvisor 12/10/2011 Vote

5. This hotel may not be the finest, but Hilton's awesome service scores one for the team.

"Great Location, Not Very Many Frills " Read full review on TripAdvisor 10/31/2011 Vote

6. The valet service is quick and professional (pricey but no more expensive then similar hotels in any metropolitan area).

"Great Location, Not Very Many Frills " Read full review on TripAdvisor 10/31/2011 Vote

7. I then called Hilton Customer Service where they said they would help take care of the issue.

"Won't be staying here... Ever " Read full review on TripAdvisor 10/16/2011 Vote

8. The service desk was terrific, kind.

"Hammer Time-Cleveland " Read full review on TripAdvisor 10/10/2011 Vote

9. The service is EXCELLENT as always.

"Good but not really green or great " Read full review on TripAdvisor 8/3/2011 Vote

10. I have NEVER seen this slow type of service at any other Hampton Inn.

"Will Not Be Back " Read full review on TripAdvisor 8/3/2011 Vote