Quality Inn Cincinnati, Cincinnati, Front Desk

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Rank

38th

Out of 150

Quality Inn Cincinnati	Average Price: $101 Check Rates

Hotel Class:

8870 Governors Hill Drive

Cincinnati, 45249-1338 View map

2-Star Hotel Rank: 14 of 40
Average review rating: 2.91

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (5) , MyTravelGuide (12) , TripAdvisor (34) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 11 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (11)

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1. I went to the front desk to get a new key.

"moved 3 times, promised refund - never received " Read full review on TripAdvisor 3/16/2012 Vote

2. Lisa at the front desk was amazingly pleasant and the breakfast was delicious-waffles, fruit, bacon, sausage, sweet rolls, coffee, milk, and juice.

"Great value and location for price " Read full review on TripAdvisor 8/11/2010 Vote

3. We didn't have sheets for it and I called the front desk and they were at the door before I got the phone hung up good.

"Very impressed " Read full review on TripAdvisor 7/11/2009 Vote

4. After about 30 minutes of waiting - while other guests were coming to the front desk for towels, which were 'in the dryer' and unavailable.

"moved 3 times, promised refund - never received " Read full review on TripAdvisor 3/16/2012 Vote

5. I went again to the front desk.

"moved 3 times, promised refund - never received " Read full review on TripAdvisor 3/16/2012 Vote

6. Later that night went to front desk to get key the girl said that my name was not on the room even though I had pappers said that and my credit card in my name paid for the room.

"Service is really bad.... " Read full review on TripAdvisor 9/4/2011 Vote

7. After a trip to the front desk we were told we could either stay in the room with the black mold or in the room with the dirty bathroom because there were no other rooms and no one available to clean the room until morning.

"The Worst " Read full review on TripAdvisor 7/24/2011 Vote

8. we get there @ 11:30am and go to check in when the front desk clerk says we cannot check you in until 3 pm.

"UNFORGIVABLE " Read full review on TripAdvisor 8/1/2010 Vote

9. We were told by the front desk that it would be handled but it wasn't.

"BEAUTIFUL BUT NOISY! " Read full review on TripAdvisor 10/11/2009 Vote

10. The few problems we encounter were fixed by the front desk, but the housekeeping was odd, one day the didnt change the trash, then they would clean the sink and tub but leave the water in them, forget to leave towels and soap.

"Worth the stay " Read full review on TripAdvisor 8/21/2009 Vote