The Hamilton Hotel, Cincinnati, Front Desk

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Rank

18th

Out of 150

The Hamilton Hotel	Average Price: $119 Check Rates

Hotel Class:

11440 Chester Road

Cincinnati, 45246 View map

3-Star Hotel Rank: 8 of 28
Average review rating: 3.52

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (1) , TripAdvisor (44) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 19 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) desk (20) employee (2) helpful (3) hotel (4) maintenance (2) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk personnel were pleasant but when I went to go to my room the entry, hallway and elevator were filthy.

"What a dump!! " Read full review on TripAdvisor 7/25/2011 Vote

2. The front desk staff was very friendly.

"No Problems " Read full review on TripAdvisor 3/3/2011 Vote

3. Just as I asked this, two staff members of the cleaning crew breezed by the front desk and said hello to my fiance and I as well as telling the front desk they were on their way home for the day.

"Non Co-operative, Non friendly " Read full review on TripAdvisor 2/13/2008 Vote

4. I just wanted to thank the staff at the front desk for helping us out.

"Clean friendly place " Read full review on TripAdvisor 12/14/2007 Vote

5. We were the ONLY people in the hotel the night we stayed there (perhaps they had JUST reopened, but it was a little eerie), but the front desk was exceptionally helpful with directions and locations to places for dinner.

"Visited after Remodeling and very nice " Read full review on YahooTravel 7/30/2007 Vote

6. Excellent service began with the lady at the front desk.

"Clean hotel with great service " Read full review on TripAdvisor 5/18/2012 Vote

7. The front desk said they were under renovation but assured us if we were bothered by any noise, they would take care of it.

"Good service, but under renovation " Read full review on TripAdvisor 2/5/2012 Vote

8. Every employee I came in contact with from the front desk staff to the maintenance staff were courteous, personable and very helpful.

"The staff is phenomenal! " Read full review on TripAdvisor 9/4/2011 Vote

9. The cost of the water park is $20.00 per person at either the Fairfirld inn or at the front desk of the water park.

"Hotel clean and acceptable, CoCo Bay Waterpark GREAT! " Read full review on TripAdvisor 6/27/2011 Vote

10. When I brought this to the Front Desk Attention, they refered me to a manager, and refused any Compensation.

"BEDBUGS!!! " Read full review on TripAdvisor 6/8/2011 Vote