Doubletree Charlotte, Charlotte, Service

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Rank

43rd

Out of 269

Doubletree Charlotte	Average Price: $133 Check Rates

Hotel Class:

2600 Yorkmont Road

Charlotte, 28208 View map

3-Star Hotel Rank: 26 of 67
Average review rating: 3.72

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (26) , Travelocity (5) , TripAdvisor (70) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (10) bath (2) bathroom (6) bed (22) bill (2) breakfast (16) cable (2) charge (9) check in (25) check out (2) check-out (2) complimentary (5) cost (3) dinner (4) fee (6) food (9) front desk (31) gym (3) hotel (166) housekeeping (2) interstate (3) lobby (8) location (14) lunch (2) manager (8) money (5) parking (13) pillow (4) pool (10) price (11) rate (17) recommend (10) refund (3) restaurant (21) room (160) room service (6) service (20) sheets (2) shower (2) shuttle (16) staff (41) steam (1) street (2) suite (2) to park (1) towel (3) tub (2) value (4) walk (4)

Service

Appears in 20 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
appalled (2) clean (2) customer (3) desk (2) excellent (2) good (2) great (4) helpful (2) hotel (4) nice (2) personable (2) shuttle (4) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The company I was visiting was just a couple of blocks away but since it was raining, the front desk offered the hotel shuttle service to take me free.

"Great hotel and staff " Read full review on TripAdvisor 11/30/2011 Vote

2. Again, great service from the staff.

"Great hotel and staff " Read full review on TripAdvisor 11/30/2011 Vote

3. All in all it was clean and quite and I recieved good customer service.

"Not bad at all " Read full review on TripAdvisor 11/10/2011 Vote

4. Everything was clean and customer service was great.

"Good for a one night stay " Read full review on TripAdvisor 8/18/2011 Vote

5. Service desk was very nice and helpful.

"Very beautiful, spacious room " Read full review on TripAdvisor 7/24/2011 Vote

6. I personally received good service here--nothing exceptional, but nothing bad.

"Nice hotel, with some problems " Read full review on TripAdvisor 6/10/2010 Vote

7. Used room service and it was very reasonably priced and the service was excellent.

"Very nice " Read full review on Expedia 6/10/2009 Vote

8. This hotel is just minutes from the aiport with shuttel service in a quiet, office park area very close to the airport, but completely lacking that 'must get out of here' feel.

"Lovely accomodations and very close to the airport. Worked out great! " Read full review on Expedia 8/5/2008 Vote

9. 1) Great service, very helpful staff, decent restaurant to eat.

"GREAT PLACE TO STAY " Read full review on YahooTravel 2/11/2008 Vote

10. They do have a shuttle for airport service.

"Not bad at all " Read full review on TripAdvisor 11/10/2011 Vote