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Rank
43rd
Out of 269

Doubletree Charlotte

Average Price: $133  
 
Hotel Class:
2600 Yorkmont Road
Charlotte, 28208 View map  
3-Star Hotel Rank: 26 of 67
Average review rating: 3.72
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (26) , Travelocity (5) , TripAdvisor (70) , YahooTravel (7)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 31 comments. 
63% wrote positive comments about front desk
The following words were used in comments with Front desk:
complain (2)   couple (2)   customer (2)   desk (32)   great (3)   helpful (4)   hotel (4)   money (2)   nice (2)   night (2)   rude (3)   staff (4)   walking (2)   welcoming (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The front desk staff are very helpful, the rooms are updated with great linens and beds, there is a nice lounge, and good workout facility.
"Good travel/business hotel " Read full review on TripAdvisor   4/23/2012 Vote      
2. The front desk personnel have always been most accommodating and the chocolate chip cookies are great.
"Caring people and great rooms! " Read full review on TripAdvisor   2/9/2012 Vote      
3. The two honey badgers at the front desk checked us in with a bored nonchalance and handed us two packages with our warm welcome cookies.
"This hotel should be called Charlotte Airport Smoketree Hotel " Read full review on TripAdvisor   1/9/2012 Vote      
4. Front desk called my room to make sure everything was ok and I really thought that was a nice touch.
"Not bad at all " Read full review on TripAdvisor   11/10/2011 Vote      
5. Check-in was fast and the front desk clerk very helpful.
"Safe, spotless and accomadating " Read full review on TripAdvisor   4/30/2011 Vote      
6. The front desk team was great because they decided that they would let me stay at the F&F rate anyway after I showed them my business card proving I worked for a Hilton property.
"ACC Championship Game Stay " Read full review on TripAdvisor   12/6/2010 Vote      
7. When I went back into the hotel, the front desk acted like this is a usual occurence.
"Great Hotel, but don't leave anything in your vehicle. " Read full review on TripAdvisor   3/31/2010 Vote      
8. Upon our late night arrival, the courtesy van driver and the front desk staff were pleasant and accomodating.
"Excellent Service " Read full review on Expedia   11/19/2008 Vote      
9. Check-in was not very welcoming, but the front desk clerk was accommodating.
"Ok but...... " Read full review on TripAdvisor   11/12/2008 Vote      
10. The company I was visiting was just a couple of blocks away but since it was raining, the front desk offered the hotel shuttle service to take me free.
"Great hotel and staff " Read full review on TripAdvisor   11/30/2011 Vote      
   
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