Country Inn Charlotte, Charlotte, Service

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OpinionWell
Rank

50th

Out of 269

Country Inn Charlotte	Average Price: $92 Check Rates

Hotel Class:

131 East McCullough Drive

Charlotte, 28262 View map

3-Star Hotel Rank: 30 of 67
Average review rating: 3.87

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (43) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) bar (1) bathroom (7) bed (10) bill (1) breakfast (32) charge (1) check in (4) check out (3) complimentary (1) deal (2) dinner (1) discount (1) fee (1) fitness center (1) food (4) front desk (17) highway (1) hot tub (5) hotel (76) housekeeping (1) lobby (3) location (17) manager (6) neighborhood (1) parking (3) pillow (7) pool (20) price (15) rate (5) recommend (6) restaurant (9) room (63) room service (1) service (11) sheets (1) shower (4) shuttle (4) spa (1) staff (21) street (4) suite (17) to park (1) towel (3) tub (2) value (2) wet bar (1) whirlpool (2) wireless (8) workout room (2)

Service

Appears in 11 comments.

50% wrote positive comments about service

The following words were used in comments with Service:
great (3)

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1. The hotel offers a wonderful and reliable transportation service to Verizon Wireless Ampitheatre at a very reasonable rate.

"Will Certainly Be Back! " Read full review on TripAdvisor 8/30/2010 Vote

2. Hey I`m a picky person but they made everything perfect from the staff to the service.

"What a great place to stay in Charlotte, NC at Country Inn & Suites " Read full review on TripAdvisor 8/25/2008 Vote

3. Great room and service for the price.

"Excellent! " Read full review on Expedia 8/10/2008 Vote

4. The first service was great.

"Vacation " Read full review on YahooTravel 7/7/2008 Vote

5. I was surprised why cattle was placed in bathroom?decent service- it looked like they are short of staff- same lady was at the check-in counter and arranging coffee for breakfast.

"Good hotel " Read full review on TripAdvisor 3/10/2012 Vote

6. Great front desk service (Mai?) and overall.

"Okay but OLDer! " Read full review on TripAdvisor 9/25/2011 Vote

7. She must have been the only one trained in customer service because the service after her was less than stellar.

"Not what I expected from a Country Inn & Suites " Read full review on TripAdvisor 11/14/2009 Vote

8. I am in management and customer service is very important.

"Vacation " Read full review on YahooTravel 7/7/2008 Vote

9. One person attitude can bring the rating down for service and this is not fair to the other employees.

"Vacation " Read full review on YahooTravel 7/7/2008 Vote

10. Wi fi service very slow and poor quality.

"Good room for the price " Read full review on TripAdvisor 7/22/2011 Vote