Country Inn Charlotte, Charlotte, Front Desk

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Rank

50th

Out of 269

Country Inn Charlotte	Average Price: $92 Check Rates

Hotel Class:

131 East McCullough Drive

Charlotte, 28262 View map

3-Star Hotel Rank: 30 of 67
Average review rating: 3.87

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (43) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (1) bathroom (7) bed (10) bill (1) breakfast (32) charge (1) check in (4) check out (3) complimentary (1) deal (2) dinner (1) discount (1) fee (1) fitness center (1) food (4) front desk (17) highway (1) hot tub (5) hotel (76) housekeeping (1) lobby (3) location (17) manager (6) neighborhood (1) parking (3) pillow (7) pool (20) price (15) rate (5) recommend (6) restaurant (9) room (63) room service (1) service (11) sheets (1) shower (4) shuttle (4) spa (1) staff (21) street (4) suite (17) to park (1) towel (3) tub (2) value (2) wet bar (1) whirlpool (2) wireless (8) workout room (2)

Front desk

Appears in 17 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) clerk (2) desk (17) friendly (3) helpful (3) hotel (3) liked (2) nice (2) problem (3) secure (3) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was very nice and aimed to please.

"great customer service, immaculate room! " Read full review on TripAdvisor 1/9/2012 Vote

2. Great front desk service (Mai?) and overall.

"Okay but OLDer! " Read full review on TripAdvisor 9/25/2011 Vote

3. And the front desk clerks are friendly, especially Patrick and Mae.

"What a wonderful place " Read full review on TripAdvisor 7/31/2011 Vote

4. The girl at the front desk said 'If you dont like our security, you can check out.

"Security problem " Read full review on YahooTravel 3/5/2008 Vote

5. We had a problem with housekeeping providing clean towels even after going to front desk ourselves several hours after asking.

"Not a good experience " Read full review on TripAdvisor 7/27/2011 Vote

6. My daughter was getting her bags out of the car and on the way into the hotel decided to check with the front desk and see if there was a closer room available.

"Great Service " Read full review on TripAdvisor 12/19/2010 Vote

7. The gentleman we spoke with on the phone was very helpful and friendly as was their front desk staff on each encounter.

"Will Certainly Be Back! " Read full review on TripAdvisor 8/30/2010 Vote

8. When we arrived May just happened to be at the front desk as well.

"Great Value " Read full review on TripAdvisor 8/28/2010 Vote

9. Spoke with 'May' at front desk.

"Great Value " Read full review on TripAdvisor 8/28/2010 Vote

10. I took it up to the front desk and the manager said that I must have not mentioned the discount when I booked or I did it online.

"Not what I expected from a Country Inn & Suites " Read full review on TripAdvisor 11/14/2009 Vote