Residence Inn Charlotte, Charlotte, Manager

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Rank

47th

Out of 269

Residence Inn Charlotte	Average Price: $118 Check Rates

Hotel Class:

5816 Westpark Drive

Charlotte, 28217 View map

2-Star Hotel Rank: 6 of 88
Average review rating: 3.93

OpinionWell Value Index: 1

Traveler reviews analyzed: MyTravelGuide (16) , Travelocity (3) , Expedia (5) , TripAdvisor (54)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 7 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had one snafu with billing, but it was minor and was corrected immediately with follow-up by both the sales manager and general manager.

"The staff will make you want to return! " Read full review on TripAdvisor 5/31/2011 Vote

2. The managers reception from M- W night was a added bonus.

"Great Size, Great Value " Read full review on TripAdvisor 4/27/2011 Vote

3. The staff was welcoming, the manager was welcoming and they did everything they could to make our stay comfortable, welcoming, safe and assuring.

"Breath of Fresh Air " Read full review on TripAdvisor 12/18/2010 Vote

4. Our room had been given away when we arrived however, the hotel manager did find another Penthouse suite & while we were waiting for it's cleaning we were all provided with snacks and drinks.

"Customer Service Excellent " Read full review on TripAdvisor 7/11/2011 Vote

5. Kevin Shim the manager came out and greeted us personally and made sure we had everything we needed.

"Home again! " Read full review on TripAdvisor 2/12/2008 Vote

6. Unfortunately we left too early for the breakfast and came back too late for the manager reception.

"Home again! " Read full review on TripAdvisor 2/12/2008 Vote

7. And although we identifed the bag, the Manager was sharp enough to demand photo ID before releasing the bag.

"Awesome Visit - Marriott Should Be Proud!! " Read full review on TripAdvisor 12/24/2007 Vote