Hampton Inn Charlotte, Charlotte, Front Desk

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Rank

33rd

Out of 269

Hampton Inn Charlotte	Average Price: $198 Check Rates

Hotel Class:

6700 Phillips Place Court

Charlotte, 28210 View map

3-Star Hotel Rank: 20 of 67
Average review rating: 4.33

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (1) , MyTravelGuide (1) , TripAdvisor (61) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 9 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
problem (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff was friendly and helpful, but the housekeeping and maintenance people deserve the most praise.

"Better than your average Hampton Inn " Read full review on TripAdvisor 4/23/2012 Vote

2. Kudos to Whitney at the front desk and to Greg for the follow-up phone calls and rapid and kind action and response.

"Staff is tops and facilities are excellent " Read full review on TripAdvisor 1/30/2012 Vote

3. The front desk staff was very welcoming and accommodating, the check-in process quick and efficient.

"Consistently among the best hotels I've visited " Read full review on TripAdvisor 12/9/2011 Vote

4. My husband casually mentioned to the front desk that our bathroom sink was draining slowly.

"Beautiful and comfortable " Read full review on TripAdvisor 9/26/2011 Vote

5. Our seven year old son locked one of his shoes in the in room safe, and we had to call the front desk for assistance.

"Our favorite Hampton Inn " Read full review on TripAdvisor 1/2/2011 Vote

6. She promised to let maintenance come for the internet and even offered the front desk computer in case my needs were urgent.

"Disappointed at return " Read full review on TripAdvisor 5/28/2008 Vote

7. The next day I informed the front desk and they handled it - I also for added measure left the few dollars tip with a note to please change the linens.

"Overall Good Experience " Read full review on TripAdvisor 10/1/2007 Vote

8. The TV situation could have been better, cable with HBO included (which for some reason didn't work in our room- the front desk said it was a Time Warner problem) Wasn't a big problem since we didn't really watch alot of TV and the cool TV Mirror in the bathroom was nice for checking weather and news when you're getting ready to go out.

"Fun Weekend in Charlotte " Read full review on TripAdvisor 2/20/2012 Vote

9. When I reported the problem to the front desk, the lady told me the one not working had never worked as long as she was there.

"Disappointed at return " Read full review on TripAdvisor 5/28/2008 Vote