Marriott Charlotte, Charlotte, Service

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OpinionWell
Rank

38th

Out of 269

Marriott Charlotte	Average Price: $146 Check Rates

Hotel Class:

5700 Westpark Drive

Charlotte, 28217 View map

3-Star Hotel Rank: 23 of 67
Average review rating: 4.05

OpinionWell Value Index: 1

Traveler reviews analyzed: YahooTravel (7) , MyTravelGuide (350) , Travelocity (4) , Expedia (13) , TripAdvisor (125)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) balcony (4) bar (8) bath (3) bathroom (23) bed (37) breakfast (28) charge (8) check in (20) check out (3) check-out (3) closet (2) concierge (11) cost (5) dinner (9) downtown (12) fee (3) food (16) front desk (24) gym (4) highway (9) hot tub (3) hotel (172) housekeeping (5) interstate (9) lobby (22) location (32) lunch (3) manager (5) money (4) parking (16) pillow (7) pool (26) price (13) rate (10) recommend (11) restaurant (23) room (181) room service (13) service (40) sheets (2) shower (10) shuttle (11) staff (79) suite (6) towel (5) value (4) view (5) walk (11) wireless (6)

Service

Appears in 40 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
amazed (3) bar (3) best (2) clean (2) conference (3) courteous (3) customer (4) excellent (4) good (4) great (7) helpful (3) hotel (6) pleasant (2) pool (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Best support and friendly service with clear rooms and excellent people.

"Wonderful people " Read full review on TripAdvisor 5/9/2012 Vote

2. The service staff are amazing as well.

"Amazing hotel and service " Read full review on TripAdvisor 5/9/2012 Vote

3. We have used this site for our conference every year for 5-10 years and the service is impeccable.

"Charlotte Regional Safety & Health Conference April 26-27, 2012 " Read full review on TripAdvisor 5/7/2012 Vote

4. I have stayed at this Marriott several times and I'm always amazed at the customer service from everyone.

"Great Customer Service !! " Read full review on TripAdvisor 4/26/2012 Vote

5. It's nice to experience going beyond the customer service and getting to know you.

"Great Customer Service !! " Read full review on TripAdvisor 4/26/2012 Vote

6. Great service, great meeting rooms, indoor/outdoor pool, cool outside bar, really good food, and the nicest folks.

"Been staying here for ten years. " Read full review on TripAdvisor 4/19/2012 Vote

7. Great staff and wonderful service.

"Good business hotel. " Read full review on TripAdvisor 11/19/2011 Vote

8. The food in the restaurant was very good and service was great.

"great place " Read full review on TripAdvisor 8/12/2011 Vote

9. The minute I walked into the lobby it was superior service.

"Pleasant luxury after a hard day of travel " Read full review on TripAdvisor 8/9/2011 Vote

10. The service at this hotel was excellent.

"Excellent Service with the Customer in Mind " Read full review on TripAdvisor 5/2/2011 Vote