Hyatt Charlotte, Charlotte, Service

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Rank

30th

Out of 269

Hyatt Charlotte	Average Price: $102 Check Rates

Hotel Class:

7900 Forest Point Boulevard

Charlotte, 28273 View map

3-Star Hotel Rank: 19 of 67
Average review rating: 4.38

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (38) , Travelocity (6) , TripAdvisor (69)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (8) bath (3) bathroom (30) beach (2) bed (26) bill (2) breakfast (64) charge (5) check in (15) check out (3) checkout (2) check-out (2) closet (4) complimentary (8) deal (3) decor (4) discount (2) downtown (4) food (15) front desk (16) highway (1) hotel (115) housekeeping (2) interstate (1) laundry (1) lobby (14) location (19) manager (4) mini bar (2) money (2) parking (2) pillow (3) pool (11) price (17) rate (12) recommend (10) restaurant (12) room (139) service (14) sheets (5) shower (12) staff (54) street (6) suite (7) towel (7) tub (9) value (3) wet bar (4) wireless (3)

Service

Appears in 14 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (2) customer (3) excellent (2) food (3) friendly (2) good (2) great (2) hotel (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. If I could rate the hotel soley on the customer service of one lady it would be excellent and at 5 stars.

"Service with a smile! " Read full review on TripAdvisor 4/21/2012 Vote

2. Both stays we had excellent service and the rooms were clean.

"Great Hotel for the price " Read full review on TripAdvisor 12/9/2011 Vote

3. Superb service, comfortable rooms, well-maintained property.

"Excellent! " Read full review on TripAdvisor 11/10/2011 Vote

4. Service was very professional (we arrived quite late but were still greeted by a human being).

"Very nice and great value " Read full review on TripAdvisor 10/31/2011 Vote

5. The food in the evening was rather limited but the service was very friendly and cheerful.

"Very helpful staff " Read full review on TripAdvisor 10/8/2011 Vote

6. It wasn't super fancy and doesn't have a full restaurant, but the food I got from the cafe was fresh and prepared well, and the service was good.

"Pleasant place to stay for business " Read full review on TripAdvisor 7/29/2010 Vote

7. We came back because of the beautiful rooms, the great service, the good breakfast.

"All-around great " Read full review on TripAdvisor 3/11/2010 Vote

8. The hotel service was great and exceptionally clean.

"Nice Hotel - easy location " Read full review on Expedia 7/15/2009 Vote

9. There is free wi-fi service in the lobby area and in the rooms.

"Just right for a business trip.. " Read full review on TripAdvisor 11/23/2008 Vote

10. I wanted to take her back to work with me so she could give a seminar on Customer Service.

"Service with a smile! " Read full review on TripAdvisor 4/21/2012 Vote