5. Although we had booked 7 months ahead, we were given a room with a continually running faucet, broken toilet flush lever, the king size bed had a too small flat sheet 'covering' the paper thin mattress, the pillows were also wafer thin and lumpy, the brass bedhead was not attached, the wobbly unfinished half wall room divider didn't match any of the decor and looked temporary, old fashioned heating too noisy to use at night and there was a tree branch that scraped against the window when the wind blew.