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1st
Out of 41

St Julien Hotel and Spa

Average Price: $297  
 
Hotel Class:
900 Walnut Street
Boulder, 80302 View map  
4-Star Hotel Rank: 1 of 1
Average review rating: 4.05
OpinionWell Value Index: 8
Traveler reviews analyzed: YahooTravel (9) , Expedia (26) , TripAdvisor (214) , BedBugRegistry (2)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 19 comments. 
40% wrote positive comments about manager
The following words were used in comments with Manager:
cares (2)   desk (3)   expense (3)   generous (4)   good (4)   great (4)   hotel (6)   housekeeping (3)   liked (3)   management (19)   nice (2)   night (4)   personable (2)    
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1. The manager remembered us from last year; Dave the bellman was extremely helpful, friendly and enthusiastic.
"Consistently High Quality Service" " Read full review on TripAdvisor   8/31/2011 Vote      
2. The head valet was great- seems like a hotel manager.
"Perfect Stay " Read full review on TripAdvisor   7/13/2011 Vote      
3. Good Things:- Beautiful Hotel- People are all dressed in suits, and are attractive- Hold the door for you every time you walk in or out- Concierge, Lori, was amazing - very personable, and recommended great hikes, bikes, & restaraunts; went out of her way- Rooms are very nice, great beds, good TV- Bathroom is big and very nice- Spa is relaxing, people who work there do a good job- The place smells good- In the center of everything downtown- Great workout room, pool, & hottub- Robes & Slippers for your stayBad Things:- Too expensive (we booked on Cheaptickets for like $175 per night, however rooms there start at around $250 per night)- They only give you 1 waterbottle a day for 2 people (the one in the mini-bar is 8oz and $3.00)- Housekeeping did not show up until 2:00 or 3:00 in the afternoon- There was someone else`s hair in our bathtub when we arrived- Spa was very expensive- Staff all had attitudes (except for Lori the concierge)- Parking is expensive, around $15 over night- When we got there, the room key card system was down, so they gave everyone 'master keys' for 1 day, significantly increasing the risk for a break-in - My mom wanted to return something she bought at the spa because it wouldn`t fit in her carry on bag, and the spa manager took like a half hour to figure out the computer.
"Surprisingly Average " Read full review on TripAdvisor   6/12/2007 Vote      
4. After repeated complaints by this point about the service, I was told by the night manager that `our room and breakfast would be taken care of`.
"Thanks for ruining our anniversary! " Read full review on TripAdvisor   6/1/2007 Vote      
5. Amy was a fab manager, was really fun to watch she and Andrew work.
"Fabulous Place, Very Relaxing. " Read full review on TripAdvisor   4/23/2012 Vote      
6. This is after a manager said someone would be right out.
"Awful service " Read full review on TripAdvisor   9/12/2011 Vote      
7. The view from our room was incredible and the accomodations were first class, Housekeeping was high-end and the bar and restaurant services under Jill's Restaurant (General Manager) Anthony Grippo, up to the highest standards, Thank you Anthony .
"Superb " Read full review on TripAdvisor   6/17/2011 Vote      
8. The utter lack of concern for my comfort was felt from all levels of employee, from the front desk right up to the general manager.
"Nice facility, apauling customer service " Read full review on TripAdvisor   3/28/2010 Vote      
9. I asked to talk to the manager, but he 'was gone right now.
"Beautiful property, terrible service " Read full review on TripAdvisor   2/25/2009 Vote      
10. I jotted down all this on a piece of there stationery and went down to talk to the desk manager that I spoke to when we arrived.
"Attentive staff provides great service " Read full review on TripAdvisor   8/13/2008 Vote      
   
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