Omni Boston, Boston, Service

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Home » United States » Massachusetts » Boston Destinations » Boston Hotels » Omni Boston

OpinionWell
Rank

14th

Out of 197

Omni Boston	Average Price: $302 Check Rates

Hotel Class:

60 School Street

Boston, 02108 View map

4-Star Hotel Rank: 12 of 38
Average review rating: 4.04

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (118) , MyTravelGuide (819) , TripAdvisor (1400) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (64) bar (237) bath (35) bathroom (437) bed (490) bill (22) breakfast (242) charge (61) check in (178) check out (40) closet (47) complimentary (63) concierge (129) cost (60) deal (77) decor (57) dinner (98) downtown (114) fee (22) food (180) front desk (179) hotel (2675) housekeeping (59) lobby (324) location (977) lunch (30) manager (62) money (64) parking (88) pillow (40) price (180) rate (149) recommend (208) restaurant (362) room (2741) room service (84) service (429) shower (78) staff (732) street (164) suite (220) towel (40) tub (20) valet (53) valet parking (34) value (66) view (224) walk (356) waterfront (31) wireless (91)

Service

Appears in 429 comments.

87% wrote positive comments about service

The following words were used in comments with Service:
beauty (18) concierge (18) customer (34) desk (17) excellent (40) food (23) free (27) friendly (32) good (52) great (74) guest (24) hotel (119) location (38) nice (24) night (17) outstanding (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. In most places, internet service is complimentary.

"Nice, excellent location...BUT " Read full review on TripAdvisor 5/18/2012 Vote

2. Room was good ,service spot on and friendly too .

"Old fashioned splendour " Read full review on TripAdvisor 4/29/2012 Vote

3. The club option for complimentary beverage service each morning is a nice eye-opener.

"Placement+Personnel+Personality=Pleasure " Read full review on TripAdvisor 4/29/2012 Vote

4. The staff were very attentive to customer service from the moment we stepped out of the taxi from the airport.

"Omni Parker House Boston " Read full review on TripAdvisor 4/27/2012 Vote

5. STAFF: The service and staff were excellent.

"Beautiful (but tired) Historic Hotel " Read full review on TripAdvisor 4/27/2012 Vote

6. The restaurant service was very good.

"Omni Parker House Boston " Read full review on TripAdvisor 4/27/2012 Vote

7. The decor is stunning, the service is impeccable and the food is over the top delicious.

"Fantastic stay! " Read full review on TripAdvisor 4/25/2012 Vote

8. The service and the food were fabulous.

"Omni Reception " Read full review on TripAdvisor 4/24/2012 Vote

9. Elegant lobby and dining room with impeccable service.

"Location, Service and Amenities! " Read full review on TripAdvisor 4/21/2012 Vote

10. Service was very friendly.

"Old-school luxury for business travel " Read full review on TripAdvisor 4/19/2012 Vote