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Rank
10th
Out of 197

Langham Hotel Boston

Average Price: $319  
 
Hotel Class:
250 Franklin Street
Boston, 02110 View map  
4-Star Hotel Rank: 9 of 38
Average review rating: 4.18
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (36) , MyTravelGuide (9) , Travelocity (13) , TripAdvisor (438) , YahooTravel (12)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 14 comments. 
30% wrote positive comments about manager
The following words were used in comments with Manager:
complain (4)   free (2)   hotel (5)   inconvenient (2)   management (15)   rude (2)   water (2)    
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1. James, the night manager, gets huge kudos for getting me out of Boston early.
"Great staff, great service, wonderful breakfasts " Read full review on TripAdvisor   8/30/2011 Vote      
2. The manager was very kind and helpful to us especially when we were disappointed with our superior room.
"Very good service " Read full review on TripAdvisor   12/13/2010 Vote      
3. I would like to give a special thank you to Marianna, the Guest Relations Manager, for making my family and friends feel so welcome and appreciated.
"My sister wants to steal the beds! " Read full review on TripAdvisor   8/3/2009 Vote      
4. As it turns out I was fine the next day (reacted badly to a meal) and in the morning the manager phoned to check on me.
"Excellent Service " Read full review on TripAdvisor   5/29/2011 Vote      
5. Instead of explaining to us why we were flat out told by the roid head manager that we were not going to be let in.
"First of all let me start by saying the... " Read full review on TripAdvisor   8/15/2010 Vote      
6. The desk manager promised that the hotel manager would contact me once I complained but I never heard anything.
"Langham hotel in july " Read full review on TripAdvisor   7/30/2007 Vote      
7. I mentioned this when I checked out and again was told that the hotel manager would email me (which never happened).
"Langham hotel in july " Read full review on TripAdvisor   7/30/2007 Vote      
8. After complaining to the Manager we were given bottled water free of charge with the comment that 'they were a business'.
"Disappointing and expensive " Read full review on TripAdvisor   9/14/2010 Vote      
9. After complaining to the Manager we were given bottled water free of charge with the comment that 'they were a business'.
"Disappointing and expensive " Read full review on TripAdvisor   9/14/2010 Vote      
10. Later that day, the hotel manager called us again to offer his apologies for the inconvenience we encounted.
"Birthday Weekend in Boston " Read full review on TripAdvisor   9/10/2010 Vote      
   
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