Sugar Loaf Mountain Motel, Bend, Front Desk

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OpinionWell
Rank

10th

Out of 75

Sugar Loaf Mountain Motel	Average Price: $69 Check Rates

Hotel Class:

62980 North Highway 97

Bend, 97701 View map

2-Star Hotel Rank: 3 of 31
Average review rating: 4.18

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (6) , TripAdvisor (32) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) acceptable (2) accommodating (2) adequate (2) alarm (1) amazing (1) bar (1) bed (11) breakfast (26) cable (1) charge (1) check in (6) check out (2) checkout (1) check-out (1) complimentary (1) deal (3) dinner (1) downtown (5) exercise room (1) exterior (2) fee (1) front desk (7) highway (1) hotel (23) housekeeping (1) lobby (4) location (10) manager (2) money (1) parking (8) pillow (2) pool (9) price (17) rate (2) recommend (5) restaurant (7) room (51) service (9) shower (1) staff (12) steam (1) street (2) to park (2) towel (2) value (6) view (1) walk (3) water pressure (1) wireless (3)

Front desk

Appears in 7 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
efficient (2) informative (2) staff (4) trouble (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff at front desk and cleaning crew were all nice.

"Exceeded Expectations " Read full review on TripAdvisor 7/5/2011 Vote

2. The front desk staff were friendly, efficient and helpful.

"Sugarloaf Mtn. Motel - A Great Deal for a Small Price " Read full review on Expedia 1/28/2010 Vote

3. Wonderful front desk staff.

"We can't wait to go back! " Read full review on YahooTravel 1/16/2008 Vote

4. Although the front desk staff was efficient during both check in and check out, they could use training in presenting a professional appearance and customer service skills.

"Beautiful but lacking " Read full review on TripAdvisor 7/13/2007 Vote

5. The front desk lady was either very hostile or very challenged intellectually, as she was having trouble (or pretending to have trouble) dealing with questions and information in basic English.

"Yuck! " Read full review on TripAdvisor 8/1/2011 Vote

6. I only saw the breakfast attendant sporadically, and she had to walk all the way from the front desk to the dining area carrying one thing at a time - they could definitely benefit from some re-working of their setup.

"Not terrible, but wouldn't return to this hotel " Read full review on TripAdvisor 7/12/2011 Vote

7. Front desk informed, didn't seem to care.

"Truck Stop " Read full review on TripAdvisor 3/19/2012 Vote