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Rank
12th
Out of 75

Fairfield Inn Bend

Average Price: $112  
 
Hotel Class:
1626 Northwest Wall Street
Bend, 97701 View map  
2-Star Hotel Rank: 5 of 31
Average review rating: 4.04
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (9) , MyTravelGuide (4) , TripAdvisor (47) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Bill
Appears in 6 comments. 
The following words were used in comments with Bill:
 
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1. Upon checkout we were billed for a $75 pet fee.
"Misled on location and pet policy. " Read full review on TripAdvisor   6/12/2010 Vote      
2. 'After she did, she came out again and offered to get me something to drink, etc. I thanked her, gave her a five dollar bill, and said sorry it couldn't be more.
"Absolutely worst experience customer service I have ever had " Read full review on TripAdvisor   5/27/2010 Vote      
3. I said I wasn't packed and that if she was so worried about the $23 that she could come up the one flight of stairs and I would hand her a fifty dollar bill.
"Absolutely worst experience customer service I have ever had " Read full review on TripAdvisor   5/27/2010 Vote      
4. I explained that that was not my problem and that I had to go back to sleep because I had such a long drive; that I fully intended to settle my bill properly, but that I needed a 2:30 checkout time, was ENTITLED to it by my silver status, and KNEW they were slow and didn't need the room.
"Absolutely worst experience customer service I have ever had " Read full review on TripAdvisor   5/27/2010 Vote      
5. I then went to the door and handed her $150, asking her to apply the whole amount to my bill.
"Absolutely worst experience customer service I have ever had " Read full review on TripAdvisor   5/27/2010 Vote      
6. Cory at the front desk was always cheerful and was immediately helpful when there was an error on our final bill.
"Good hotel at great price and great service " Read full review on TripAdvisor   1/14/2009 Vote      
   
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