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Rank
16th
Out of 231

Doubletree Inn at The Colonnade

Average Price: $219  
 
Hotel Class:
4 West University Parkway
Baltimore, 21218-2306 View map  
3-Star Hotel Rank: 7 of 33
Average review rating: 3.21
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (22) , MyTravelGuide (118) , Travelocity (5) , TripAdvisor (183) , YahooTravel (4)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 54 comments. 
85% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (5)   helpful (13)   hotel (4)   housekeeping (4)   management (5)   nice (6)   professional (3)   welcoming (3)   well (3)    
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1. The front desk staff was professional and helpful at check-in and during my stay.
"Nice stay at the Doubletree Colonnade " Read full review on TripAdvisor   5/16/2012 Vote      
2. We called down to the front desk and although they were pleasant they continued to lie about the engineer coming to our room to fix our heat.
"Worth the Hilton honor points I redeemed. " Read full review on TripAdvisor   4/30/2012 Vote      
3. Staff is friendly and helpful, from the front desk to the housekeeping staff.
"A real find located directly across from the Johns Hopkins University campus. " Read full review on TripAdvisor   2/8/2012 Vote      
4. I asked the front desk upon arrival what was going on and commented that a good portion of the reason we chose the location was the pool WHICH HAD PICTURES ON THE WEBSITE AND IS LISTED AS AN AMENITY.
"Little bit of "smoke and mirrors"...but acceptable if you dont pay full rate.. " Read full review on TripAdvisor   1/24/2012 Vote      
5. Comfortable rooms, very helpful friendly front desk personnel and the General Manager, Stephen Nyitrai was, was extremely helpful and considerate in straightening out a messed up reservation and relating charges.
"Great customer service " Read full review on TripAdvisor   1/23/2012 Vote      
6. Lobby is very nicely done with efficient and riendly front desk staff.
"Nice rooms, convenient location " Read full review on TripAdvisor   1/1/2012 Vote      
7. Sheral at the front desk was absolutely wonderful in her service to guests.
"Exceptional Stay and Service! " Read full review on TripAdvisor   12/21/2011 Vote      
8. The hotel staff, from the concierge to the front desk staff, were very helpful and friendly.
"Exceptional Staff! " Read full review on TripAdvisor   11/1/2011 Vote      
9. From the housekeeping staff to the front desk to the managers, everyone helped me when I was in a major bind.
"The staff here are amazingly helpful " Read full review on TripAdvisor   10/6/2011 Vote      
10. Front desk were extremely attentive.
"GREAT STAY! " Read full review on TripAdvisor   8/22/2011 Vote      
   
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