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Rank
148th
Out of 481

Clarion Emerald Springs

Average Price: $70  
 
Hotel Class:
325 East Flamingo Road
Las Vegas, 89109 View map  
3-Star Hotel Rank: 64 of 92
Average review rating: 2.39
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (16) , MyTravelGuide (1) , TripAdvisor (63) , YahooTravel (5)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 13 comments. 
The following words were used in comments with Manager:
bug (2)   customer (2)   hotel (2)   management (14)   problem (3)    
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1. We approached her and she gave us no explanation as to why the charges were there and that once again, no manager was on duty to help us.
"Believe the negative reviews... " Read full review on TripAdvisor   4/4/2008 Vote      
2. Shane, Thad Williams, Orlando from Maintenance, Keith, John the manager, Renata from Sales and the restaurant staff provided the best customer service ever.
"Perfect! " Read full review on TripAdvisor   9/26/2011 Vote      
3. The real fun starts when I come back the next morning, today, to speak with the manager about my nightmarish experience and the hassle I am going to have to go through to do whatever possible to try and prevent these evil little creatures from traveling back to my apartment and creating an even larger problem for me.
"Bed bugs! Complete nightmare! " Read full review on TripAdvisor   9/25/2011 Vote      
4. 'I'm still going to continue to fight this through Orbitz so they can call back and speak with the property manager during the week, and I'll go through American Express as well, but for a hotel to not take care of a customer who has become completely covered in bed bugs and has to deal with the continuing problem of worrying if they will end up infesting their own home, is absolutely mind blowing and infuriating and nobody should ever stay here.
"Bed bugs! Complete nightmare! " Read full review on TripAdvisor   9/25/2011 Vote      
5. The manager tells me housekeeping is going to go clean the room and confirm that the room does in fact have bed bugs, at which point I simply pulled up my shirt and showed him the many grouping of three bites in a row covering my torso.
"Bed bugs! Complete nightmare! " Read full review on TripAdvisor   9/25/2011 Vote      
6. Even after they discovered that a hotel manager had changed our reservation without notifying us, they never offered any kind of apology.
"Just say NO! " Read full review on TripAdvisor   1/27/2010 Vote      
7. That same night, I talked to the shift manager and showed her a flyer that was proudly displayed in my room - it states '100% Satisfaction Guarantee.
"Grimey, Gross, Depective Advertising " Read full review on YahooTravel   1/13/2009 Vote      
8. ' I informed the manager of my dissatisfaction with their service and requested Clarion honor this guarantee.
"Grimey, Gross, Depective Advertising " Read full review on YahooTravel   1/13/2009 Vote      
9. >> >> I believe I asked to talk to a manager on 3 different occasions and the person behind the front counter told me that there was none there at the time.
"Believe the negative reviews... " Read full review on TripAdvisor   4/4/2008 Vote      
10. Again, kinda funny because these were at all different times of the day and she could talk to the manager on the phone, but couldn`t seem to get her to come to the front counter.
"Believe the negative reviews... " Read full review on TripAdvisor   4/4/2008 Vote      
   
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