3. 'I'm still going to continue to fight this through Orbitz so they can call back and speak with the property manager during the week, and I'll go through American Express as well, but for a hotel to not take care of a customer who has become completely covered in bed bugs and has to deal with the continuing problem of worrying if they will end up infesting their own home, is absolutely mind blowing and infuriating and nobody should ever stay here.