Royal Resort Las Vegas, Las Vegas, Service

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Rank

134th

Out of 481

Royal Resort Las Vegas	Average Price: $104 Check Rates

Hotel Class:

99 Convention Center Drive

Las Vegas, 89109 View map

3-Star Hotel Rank: 58 of 92
Average review rating: 3.49

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (23) , TripAdvisor (89) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) balcony (8) bar (15) bath (3) bathroom (19) bed (21) bill (2) breakfast (5) cabana (4) check in (8) check out (3) check-out (2) closet (2) deal (1) deck (3) decor (2) dinner (6) fee (3) food (6) front desk (24) hot tub (9) hotel (141) housekeeping (8) lobby (22) location (36) lunch (2) maid (3) maid service (6) manager (5) money (4) parking (16) pillow (2) pool (40) price (31) rate (10) recommend (7) restaurant (21) room (153) service (15) shower (7) staff (37) street (19) suite (18) towel (4) tub (2) value (2) view (3) walk (32) walk in (1) wireless (3)

Service

Appears in 15 comments.

25% wrote positive comments about service

The following words were used in comments with Service:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we returned to our rooms in the evening I was surprised to see the bed was sloppily made and the bathroom had not been cleaned the only evidence that anyone serviced the room was a new set of towels.

"Poor Service " Read full review on TripAdvisor 5/6/2012 Vote

2. Excellent service & Maggiano's/Fashion Show Mall is within walking distance.

"Close to the Attractions WITHOUT the Distractions " Read full review on YahooTravel 12/15/2008 Vote

3. Obviously no communication from managment to employees or concern about customer service.

"What a joke! " Read full review on TripAdvisor 4/8/2012 Vote

4. no customer service skills at all.

"Noisy!!! " Read full review on TripAdvisor 10/16/2011 Vote

5. The worst that happened was that our room had never been serviced the two nights we stayed.

"worst hotel i've ever stayed in " Read full review on TripAdvisor 7/23/2011 Vote

6. When we confronted the manager upon check-out, she said that service should have been requested, which was contrary to the printed procedure in the unit.

"worst hotel i've ever stayed in " Read full review on TripAdvisor 7/23/2011 Vote

7. If you are looking for a full service hotel you should find another place.

"Clean Quiet Hotel " Read full review on TripAdvisor 1/23/2011 Vote

8. The hotel provides basic services.

"Clean Quiet Hotel " Read full review on TripAdvisor 1/23/2011 Vote

9. I received no housekeeping services.

"Empty the trash cans! " Read full review on TripAdvisor 8/21/2010 Vote

10. The front desk attendant informed me that no one was available to change linens, and my reservation type did not provide housekeeping services.

"Empty the trash cans! " Read full review on TripAdvisor 8/21/2010 Vote