Club De Soleil Las Vegas, Las Vegas, Manager

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Rank

87th

Out of 481

Club De Soleil Las Vegas	Average Price: $79 Check Rates

Hotel Class:

5625 West Tropicana Avenue

Las Vegas, 89109 View map

3-Star Hotel Rank: 34 of 92
Average review rating: 3.78

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (3) , Travelocity (4) , TripAdvisor (146) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

The following words were used in comments with Manager:
secure (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I think she should be promoted to manager and conceirge as well as she was full of information and was happy to share it with you at any time.

"A good place to hang your hat! " Read full review on TripAdvisor 1/4/2012 Vote

2. The property management needs to send Diana Duarte for better customer service seminars if she will continue to be a front desk supervisor/manager for Club de Soliel.

"Be aware... hunger for more charges to pay .... " Read full review on TripAdvisor 11/2/2011 Vote

3. I demanded a full refund in which a manager called me our last day and told me she had already given us a refund and released our security deposit.

"ripped off and disgusted " Read full review on TripAdvisor 8/10/2011 Vote

4. We had several conversations with Mimi, the manager, and also the head of security.

"Worst service ever! " Read full review on TripAdvisor 4/12/2010 Vote

5. We immediately drove to Tahiti and was told that the phone was locked in the safe and we would have to return later in the day when a manager was on duty.

"Worst service ever! " Read full review on TripAdvisor 4/12/2010 Vote

6. The next morning, I went to the Manager and he apologized profusely and reimbursed me for the expense of the other hotel.

"Decent place for the price " Read full review on TripAdvisor 9/19/2009 Vote

7. The manager tried to explain the situation as "previous guests didn't check out as expected".

"Good value, but trip started rough " Read full review on TripAdvisor 8/11/2009 Vote

8. I was so disappointed with their front desk supervisor/manager Diana Duarte's customer service attitude.

"Be aware... hunger for more charges to pay .... " Read full review on TripAdvisor 11/2/2011 Vote