Planet Hollywood Las Vegas, Las Vegas, Service

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Rank

30th

Out of 481

Planet Hollywood Las Vegas	Average Price: $156 Check Rates

Hotel Class:

3667 Las Vegas Boulevard South

Las Vegas, 89109 View map

4-Star Hotel Rank: 11 of 28
Average review rating: 3.73

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (11) , Expedia (106) , MyTravelGuide (339) , TripAdvisor (3629) , YahooTravel (224)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (88) bar (458) bath (237) bathroom (1251) bed (678) bill (85) breakfast (399) charge (199) check in (1086) check out (156) closet (113) concierge (90) cost (172) deal (329) decor (232) dinner (199) discount (88) fee (157) food (768) front desk (396) hotel (4904) housekeeping (257) lobby (276) location (1685) lunch (122) manager (138) money (352) parking (217) pillow (109) pool (1263) price (655) rate (258) recommend (504) restaurant (727) room (7321) room service (192) service (810) shower (673) spa (169) staff (875) street (195) suite (413) towel (244) tub (390) valet (247) valet parking (105) value (229) view (1474) walk (471) wireless (108)

Service

Appears in 808 comments.

69% wrote positive comments about service

The following words were used in comments with Service:
clean (48) customer (89) desk (31) drink (55) excellent (47) food (83) friendly (49) good (143) great (138) guest (31) hotel (132) location (35) nice (39) night (34)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. On arrival we recieved excellent customer service, staff helping with our bags and anything we needed.

"Great Place to stay in Vegas !! " Read full review on TripAdvisor 5/21/2012 Vote

2. Service was exceptional once we settled in.

"Great Value " Read full review on TripAdvisor 5/21/2012 Vote

3. Great food, good service and the bartenders are friendly.

"Fun for a younger hip/bro experience! " Read full review on TripAdvisor 5/12/2012 Vote

4. Try mirage buffet and Dennys cafe for good value food and great service.

"Amazing. couldnt see what the bad reviews are about... " Read full review on TripAdvisor 5/12/2012 Vote

5. The bus service is excellent at $7 for and all day ticket - worth a visit to both ends of the strip for the shopping malls.

"Nice and clean hotel " Read full review on TripAdvisor 5/12/2012 Vote

6. cannot complain about that service at all.

"Always a good choice " Read full review on TripAdvisor 5/11/2012 Vote

7. Cocktail service in the casino is excellent.

"Always a good choice " Read full review on TripAdvisor 5/11/2012 Vote

8. Service was great.

"Amazing! " Read full review on TripAdvisor 5/5/2012 Vote

9. A customer service training course would do him good.

"Planet Hollywood we will return! " Read full review on TripAdvisor 5/1/2012 Vote

10. On the plus side, when we told the desk about all the items, they were fixed immediately (except the bathroom rug and the phone in my room) so that was good service.

"Surprisingly under-maintained, I expected better. " Read full review on TripAdvisor 4/24/2012 Vote