Planet Hollywood Las Vegas, Las Vegas, Front Desk

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Rank

30th

Out of 481

Planet Hollywood Las Vegas	Average Price: $156 Check Rates

Hotel Class:

3667 Las Vegas Boulevard South

Las Vegas, 89109 View map

4-Star Hotel Rank: 11 of 28
Average review rating: 3.73

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (11) , Expedia (106) , MyTravelGuide (339) , TripAdvisor (3629) , YahooTravel (224)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (88) bar (458) bath (237) bathroom (1251) bed (678) bill (85) breakfast (399) charge (199) check in (1086) check out (156) closet (113) concierge (90) cost (172) deal (329) decor (232) dinner (199) discount (88) fee (157) food (768) front desk (396) hotel (4904) housekeeping (257) lobby (276) location (1685) lunch (122) manager (138) money (352) parking (217) pillow (109) pool (1263) price (655) rate (258) recommend (504) restaurant (727) room (7321) room service (192) service (810) shower (673) spa (169) staff (875) street (195) suite (413) towel (244) tub (390) valet (247) valet parking (105) value (229) view (1474) walk (471) wireless (108)

Front desk

Appears in 396 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (15) clerk (28) desk (417) floor (19) friendly (32) helpful (40) hotel (39) housekeeping (27) management (43) nice (19) night (26) problem (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk honored my request of a strip view, which I had a pretty good look of.

"Rooms large/ Casino loud " Read full review on TripAdvisor 5/16/2012 Vote

2. The front desk clerk was helpful and got us check in to a ready room so that we could go and freshen up.

"Good stay!! " Read full review on TripAdvisor 5/2/2012 Vote

3. All in All it was a very good experience and time we had in Vegas this trip and would definately stay there again, the only downside was the gentleman at the front desk that seemed like we were a incovience to him and did not know what he was talking about.

"Planet Hollywood is where it's Happening " Read full review on TripAdvisor 4/25/2012 Vote

4. Check was about 20 minutes but the front desk clerk was helpful and nice- tip them and hope for a free upgrade.

"Rooms/pool need refurbishment but a great location on the strip! " Read full review on TripAdvisor 4/18/2012 Vote

5. Front desk staff was helpful as was the concierge.

"girls weekend " Read full review on TripAdvisor 4/18/2012 Vote

6. Front desk help was good but a little lacking everywhere else (concierge, general info).

"What a view! " Read full review on TripAdvisor 4/15/2012 Vote

7. Needed to get third-party help with our wi-fi each day, because no one at the front desk would pick up the phone.

"Great Location, Great Staff, Zero Attention " Read full review on TripAdvisor 4/9/2012 Vote

8. We checked in about 2 hours early and they were able to accomadate us with no problem and the lady at the front desk was very professional and courteous.

"Lots of Fun! " Read full review on TripAdvisor 3/6/2012 Vote

9. It took 6 calls to the front desk to even elicit a response - a maintenance man who said it must be the party above playing loud music (a ridiculous claim - no way music could sound like that).

"Worst hotel experience of my life " Read full review on TripAdvisor 2/26/2012 Vote

10. I stayed here a couple nights, checked in early and got a room no wait, our first room had an odd odor and the front desk was nice enough to immediately give me another room no questions asked.

"Pretty good place, great location. " Read full review on TripAdvisor 2/22/2012 Vote