Holiday Inn Austin, Austin, Service

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Rank

94th

Out of 287

Holiday Inn Austin	Average Price: $140 Check Rates

Hotel Class:

4892 US Highway 290 West

Austin, 78735 View map

5-Star Hotel Rank: 6 of 13
Average review rating: 3.35

OpinionWell Value Index: 1

Traveler reviews analyzed: Travelocity (5) , TripAdvisor (41)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bathroom (13) bathtub (1) bed (9) bill (2) breakfast (20) charge (3) check in (6) check out (2) closet (1) complimentary (7) cost (1) deal (2) dinner (2) downtown (6) exercise room (1) exterior (1) fitness room (1) food (2) freeway (2) front desk (4) gym (1) highway (8) hotel (62) housekeeping (1) lobby (2) location (16) lunch (1) maid (1) manager (2) neighborhood (1) parking (2) pillow (2) pool (6) price (5) rate (3) recommend (3) refund (2) restaurant (2) room (69) service (12) sheets (1) staff (15) street (1) suite (6) towel (3) value (5) view (1) walk (1) wireless (2) workout room (1)

Service

Appears in 12 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (2) difficult (2) good (2) hotel (6)

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1. The hotel is very clean & the service at the desk was outstanding.

"Nice hotel for the money " Read full review on TripAdvisor 2/12/2012 Vote

2. Let me tell u the hotel was awesome really clean n service was good I would recommend it to people and I believe will be back out there soon again to the same hotel.

"Awesome!!! " Read full review on TripAdvisor 11/18/2011 Vote

3. The service I received was so excellent that I extended for 8 more days; and all the days were so incredible in many different ways.

"Holiday Inn Express is the Best " Read full review on TripAdvisor 10/6/2010 Vote

4. These folks took alot of pride in service, cleanliness, and maintenance of their hotel during our stay.

"Nice Hotel. " Read full review on TripAdvisor 11/12/2009 Vote

5. My only complaint was the room rate of $119/night was a little steep for the value received, but the overall comfort and service I received caused me to easily overlook it.

"Nice Hotel. " Read full review on TripAdvisor 11/12/2009 Vote

6. Our stay was quiet with very good service in the room (housekeeping).

"Fine for a Short Stay " Read full review on TripAdvisor 5/27/2009 Vote

7. Rick star service.

"Saved My Life! " Read full review on TripAdvisor 3/12/2012 Vote

8. And the icing on the cake - this HI Express is difficult to find even though it is right on the service road and it also is difficult to get back to if you venture off the property.

"It's an okay place to stay " Read full review on TripAdvisor 8/2/2011 Vote

9. This would have been an easy management fix - more a lesson in how to deal with customers than a critique of this particular hotel or its other service staff.

"Average room, but expensive miscommunication " Read full review on TripAdvisor 5/13/2011 Vote

10. The King on the Inn politely offered service immediately that saved the day.

"Holiday Inn Express is the Best " Read full review on TripAdvisor 10/6/2010 Vote