Holiday Inn Austin, Austin, Front Desk

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Rank

44th

Out of 287

Holiday Inn Austin	Average Price: $123 Check Rates

Hotel Class:

8901 Business Park Drive

Austin, 78759 View map

3-Star Hotel Rank: 22 of 77
Average review rating: 3.69

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (10) , MyTravelGuide (301) , Travelocity (5) , TripAdvisor (82) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (5) bar (20) bargain (2) bath (3) bathroom (16) bed (21) bill (2) breakfast (27) cable (5) check in (4) complimentary (3) cost (3) deal (7) decor (2) downtown (8) food (15) freeway (6) front desk (18) gym (2) highway (11) hot tub (7) hotel (161) housekeeping (2) interstate (2) lobby (10) location (35) manager (2) money (5) neighborhood (6) parking (8) pillow (19) pool (36) price (11) rate (11) recommend (4) restaurant (36) room (120) room service (6) service (23) shower (6) staff (51) street (4) towel (6) tub (7) value (3) view (4) walk (2) walk in (2) water pressure (2) wireless (9)

Front desk

Appears in 18 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
courteous (2) desk (18) excellent (2) friendly (3) good (2) housekeeping (2) problem (2) quickly (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was very friendly, the food at Legends was delicious.

"Easy to reach downtown " Read full review on TripAdvisor 3/4/2012 Vote

2. Will say that the front desk staff were wonderful and helpful.

"Just average. Okay. " Read full review on TripAdvisor 2/12/2012 Vote

3. The front desk has a map of the immediate area, and they've always offered good advice on the best ways to get where we want to go.

"Stayed here twice - will stay again " Read full review on TripAdvisor 11/14/2011 Vote

4. Pro: Front desk staff is excellent - as good as I've seen in a long timeClean roomsGood water pressureBed and pillows are decentLobby area is very niceFree popcorn in the afternoonsNew wifi internet speed is okayDesk, chair, micro and fridge in roomCon: A/C is very poor.

"Far Better Choices Available " Read full review on TripAdvisor 7/27/2011 Vote

5. The front desk staff was courteous and quickly arranged for a new room.

"Not Even Close to Okay--Too Many Better Options " Read full review on TripAdvisor 3/21/2010 Vote

6. The people at the front desk were very friendly - always smiling.

"Great Hotel " Read full review on TripAdvisor 11/8/2009 Vote

7. The housekeeping staff were great, and the people at the front desk were very friendly.

"Important to remembers: Caters to receptions " Read full review on TripAdvisor 5/14/2008 Vote

8. Front desk staff courteous and professional, as was the wait staff in the sports bar.

"As expected for a full service Holiday Inn; no troubles with stay. " Read full review on TripAdvisor 12/7/2007 Vote

9. When I informed the front desk that the elevator was inoperable and I had been caught inside, I was told 'it does that when it is cold.

"Aging Property in Need of Maintenance " Read full review on TripAdvisor 12/8/2011 Vote

10. We told the front desk about this the next morning.

"Worst Night of Sleep in a Long time " Read full review on TripAdvisor 12/10/2010 Vote