Austin Motel, Austin, Front Desk

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Rank

52nd

Out of 287

Austin Motel	Average Daily Rate: NA Check Rates

Hotel Class:

1220 South Congress Street

Austin, 78704 View map

3-Star Hotel Rank: 28 of 77
Average review rating: 3.53

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (109) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) bar (20) bath (1) bathroom (20) bathtub (2) bed (23) breakfast (11) cable (1) check in (8) check out (4) closet (1) cost (4) deal (3) decor (9) downtown (19) food (14) front desk (14) hotel (50) landscape (3) lobby (12) location (74) maid (2) maid service (2) manager (2) money (7) neighborhood (13) parking (11) patio (4) pillow (6) pool (64) price (19) rate (9) recommend (8) refund (2) restaurant (37) room (206) service (6) shower (13) staff (42) street (31) suite (8) towel (15) tub (4) valet parking (1) value (4) view (2) walk (26) water pressure (1) whirlpool (1) wireless (3)

Front desk

Appears in 14 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
great (2) helpful (2) night (2) rude (2) smell (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The girl at the front desk was such a genuine snob (hipster wanna be) that I won't spend my mid-western money there again - guess it wasn't green enough.

"Ok but won't go back " Read full review on TripAdvisor 10/17/2011 Vote

2. Also, for whatever reason, the front desk staff was completely rude to us.

"Quirky and Fun for our Bachelorette Group " Read full review on TripAdvisor 6/7/2011 Vote

3. The service at the front desk was great.

"Fun place to stay in a fun part of town! " Read full review on TripAdvisor 4/10/2010 Vote

4. The front desk staff were pleasant, there was a cat sleeping on the sofa in the check-in area, and it was an easy walk to watch the bats under the Congress Bridge, and just down the street from Docs and Guero's.

"Great location! " Read full review on TripAdvisor 4/29/2009 Vote

5. The folks at the front desk were just great, very friendly and helpful.

"Good value motel. " Read full review on TripAdvisor 11/24/2007 Vote

6. I drove in at 1:30am on a Friday night and there was a cheerful, helpful girl at the front desk who was not put out at all by our late arrival.

"It's what Austin is all about! " Read full review on YahooTravel 7/26/2007 Vote

7. When we told the front desk person, she didn't even say anything.

"Bed Bugs! " Read full review on TripAdvisor 4/13/2010 Vote

8. The front desk took just $15 off the rate and were not the least bit apologetic.

"Quirky, inexpensive, fun --- but not always " Read full review on TripAdvisor 7/26/2009 Vote

9. Front desk staff most unaccomodating.

"enjoy the sign from a nearby motel/hotel " Read full review on TripAdvisor 12/27/2008 Vote

10. The only problem was the people at the front desk.

"Cool Motel- Surprisingly UNfriendly Staff " Read full review on TripAdvisor 7/7/2008 Vote