Innsbruck Inn, Aspen, Service

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Rank

3rd

Out of 96

Innsbruck Inn	Average Price: $349 Check Rates

Hotel Class:

233 West Main Street

Aspen, 81611 View map

4-Star Hotel Rank: 1 of 9
Average review rating: 3.96

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (1) , Travelocity (1) , TripAdvisor (84)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (10) balcony (3) bar (2) bath (9) bathroom (23) bed (14) breakfast (4) cable (3) check in (3) closet (2) complimentary (8) concierge (6) decor (3) dinner (10) downtown (15) exercise room (2) food (2) front desk (13) gym (2) hot tub (20) hotel (68) housekeeping (4) laundry (2) location (38) maid service (2) parking (11) pillow (2) pool (22) price (11) rate (4) recommend (17) refund (2) restaurant (22) room (110) sauna (2) service (39) sheets (3) shower (15) shuttle (28) spa (3) staff (77) steam (18) street (34) suite (14) towel (3) tub (10) value (6) view (13) walk (30) wireless (2)

Service

Appears in 39 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
clean (3) customer (3) excellent (4) friendly (6) great (7) helpful (4) hotel (10) location (5) need (3) night (3) outstanding (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Stayed Thanksgiving Weekend 2011,had outstanding customer service.

"Beautiful & Spacious!!! " Read full review on TripAdvisor 2/12/2012 Vote

2. Pro's:- clean and updated rooms- everyone working at the hotel was friendly and very helpful!- car service around town- the kitchen was well stocked- in room washer/dryer- location to various bus stopsCon's:- small hot tub- we had an end unit and we could hear noises coming from the gas line, water running from the room above, the heater from the above room - it was a bit noisy at night.

"Awesome hotel/condo in Aspen! " Read full review on TripAdvisor 12/24/2011 Vote

3. Wonderful hotel with great service.

"Loved it! " Read full review on TripAdvisor 10/16/2011 Vote

4. Outstanding service.

"Outstanding value and excellent service! " Read full review on TripAdvisor 9/14/2011 Vote

5. The service was outstanding, nothing was too much trouble.

"Service over and above " Read full review on TripAdvisor 6/15/2011 Vote

6. Shuttle service was very helpful (they have a shuttle that drops/picks you up from any point within Aspen).

"Really fabulous " Read full review on TripAdvisor 6/10/2011 Vote

7. Beyond that, Pablo (PC) made our stay the best it could be with his attentive, generous service.

"Great accommodation and better service " Read full review on TripAdvisor 5/31/2011 Vote

8. But the main reason we would return is the amazing service (24 hour) you get from all the friendly staff.

"Great Accomodation with Amazing Service " Read full review on TripAdvisor 3/16/2011 Vote

9. Constructed during the opulent times of 2007, very clean, great lodge amenities, outstanding front desk service that is superior to many luxury mainstream hotel chains.

"New, Stylish, Clean and Convenient " Read full review on TripAdvisor 2/28/2011 Vote

10. The service was wonderful At night they would light the gas firepit and get the grill ready.

"The most wonderful people , place and service " Read full review on TripAdvisor 8/4/2010 Vote