Holiday Inn Anaheim, Anaheim, Service

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Rank

19th

Out of 158

Holiday Inn Anaheim	Average Price: $134 Check Rates

Hotel Class:

1915 South Manchester Avenue

Anaheim, 92802 View map

3-Star Hotel Rank: 5 of 25
Average review rating: 3.82

OpinionWell Value Index: 8

Traveler reviews analyzed: MyTravelGuide (545) , Travelocity (63) , TripAdvisor (591)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) bar (29) bath (17) bathroom (95) bed (93) breakfast (257) charge (46) check in (72) check out (16) complimentary (19) cost (27) deal (41) dinner (31) downtown (15) fee (31) food (99) freeway (34) front desk (138) highway (16) hot tub (38) hotel (1047) housekeeping (37) laundry (14) lobby (42) location (145) maid (16) manager (43) money (43) parking (162) pillow (41) pool (207) price (117) rate (42) recommend (77) restaurant (231) room (909) room service (25) service (169) sheets (14) shower (52) shuttle (134) spa (13) staff (327) street (31) suite (80) towel (48) value (47) view (29) walk (172) wireless (43)

Service

Appears in 169 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
clean (11) customer (16) desk (11) excellent (13) food (16) free (10) good (27) great (20) hotel (45) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Guest Service Representative Athur checked me in and made me feel like very much welcomed.

"Arthur is Awesome " Read full review on TripAdvisor 5/3/2012 Vote

2. After the panick had set in as to where we would sleep when the hotel we were supposed to be staying in turned out to be a dive, Arthur was a breath of fresh air in our customer service experience.

"Arthur saved our trip! " Read full review on TripAdvisor 4/13/2012 Vote

3. What *amazing* customer service.

"Fantastic Value Just Steps From Disney! " Read full review on TripAdvisor 4/8/2012 Vote

4. Still, we were very pleased with the service, room, and restaurant.

"Great deals on Priceline can attract riff-raff " Read full review on TripAdvisor 4/5/2012 Vote

5. The restaurant was fine, standard fare & fairly priced, with good service.

"Good Family Hotel " Read full review on TripAdvisor 3/28/2012 Vote

6. The service was very friendly both at the front desk and on-site restaurant.

"An all-around great place to stay " Read full review on TripAdvisor 3/18/2012 Vote

7. My last visit was this past weekend and again was treated to the great service that I've come to enjoy at this property.

"Quickly becoming my fav place to stay when @ Disney, but... " Read full review on TripAdvisor 2/17/2012 Vote

8. We did not eat at the restaurant but spoke with a couple at the resort transit pickup that said the service was really good but the food was awful.

"Cheap? Yes. Value for money? NO! " Read full review on TripAdvisor 2/10/2012 Vote

9. Service: Staff seem generally pleasant.

"Cheap? Yes. Value for money? NO! " Read full review on TripAdvisor 2/10/2012 Vote

10. If you are looking to do things other than Disney and want a reasonably priced hotel that has a shuttle and fantastic service consider the Double Tree hotel next to 'The Block' at Orange.

"Cheap? Yes. Value for money? NO! " Read full review on TripAdvisor 2/10/2012 Vote