Holiday Inn Albuquerque, Albuquerque, Service

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Rank

31st

Out of 191

Holiday Inn Albuquerque	Average Price: $105 Check Rates

Hotel Class:

2331 Centre Avenue SouthEast

Albuquerque, 87106 View map

2-Star Hotel Rank: 12 of 70
Average review rating: 4.04

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (6) , Travelocity (11) , TripAdvisor (51)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) bargain (2) bath (1) bathroom (7) bathtub (1) bed (21) breakfast (47) business center (1) check in (7) closet (1) complimentary (6) cost (2) deal (2) exercise room (2) fitness center (1) fitness room (1) food (5) front desk (14) hot tub (7) hotel (78) hottub (1) housekeeping (2) laundry (2) lobby (5) location (12) maid (2) manager (5) neighborhood (2) parking (8) pillow (9) pool (24) price (9) rate (8) recommend (7) refund (1) restaurant (12) room (86) service (11) sheets (3) shower (4) shuttle (18) staff (34) street (3) suite (5) towel (2) tub (1) value (11) walk (4) wireless (4) workout room (1)

Service

Appears in 11 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
complimentary (2) desk (2) free (2) great (3) helpful (2) hotel (2) inn (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was great.

"Conveniently located...even if you're not flying. " Read full review on TripAdvisor 6/11/2011 Vote

2. They have complimentary airport shuttle service, & were even kind enough to pick us up when our flight arrived late at 2:00 AM.

"Good budget choice " Read full review on TripAdvisor 4/17/2011 Vote

3. However, the front desk in the morning was able to get me working room keys and treated with much better service.

"Good not great " Read full review on TripAdvisor 6/7/2010 Vote

4. If you are looking for a non-expensive hotel with a great service and great beds, Days Inn is the one.

"I loved this hotel " Read full review on Expedia 9/23/2009 Vote

5. When we went to the Holiday Inn website to comment on this situation, we were sent an automated message thanking us for commenting on something that might help them improve their service.

"SKIP IT " Read full review on TripAdvisor 9/2/2008 Vote

6. Airport pickup service is available.

"Airport Convenient " Read full review on TripAdvisor 10/31/2011 Vote

7. We left before the complimentary shuttle service to the airport started (5 AM) but they set up a free shuttle for us anyway.

"A great stayover " Read full review on TripAdvisor 7/28/2011 Vote

8. The service we received from the front desk was friendly and our room was clean.

"Clean, friendly, efficient " Read full review on TripAdvisor 7/23/2011 Vote

9. Just not quality customer service that day.

"Good not great " Read full review on TripAdvisor 6/7/2010 Vote

10. The staff was more than willing to help with directions, questions, and the free shuttle service to the airport.

"EXCELLENT SERVICE CLEAN GREAT LOCATION " Read full review on Travelocity 11/1/2007 Vote