Holiday Inn Albuquerque, Albuquerque, Front Desk

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Rank

86th

Out of 191

Holiday Inn Albuquerque	Average Price: $124 Check Rates

Hotel Class:

5050 Jefferson Street NorthEast

Albuquerque, 87109 View map

3-Star Hotel Rank: 18 of 34
Average review rating: 2.5

OpinionWell Value Index: NA

Traveler reviews analyzed: MyTravelGuide (1) , Travelocity (11) , Expedia (2) , TripAdvisor (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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bar (12) bathroom (6) bed (2) bill (4) breakfast (7) charge (2) check in (2) checkout (1) closet (1) complimentary (2) cost (2) deal (1) decor (1) dinner (1) discount (1) food (5) freeway (4) front desk (18) highway (4) hot tub (1) hotel (68) housekeeping (4) interstate (3) laundry room (1) lobby (6) location (5) maid (3) manager (14) money (3) parking (8) pool (21) rate (4) recommend (5) refund (2) restaurant (16) room (54) service (13) sheets (2) shower (2) staff (35) street (1) suite (4) to park (1) towel (7) tub (1) value (3) view (1) walk (3) walk-in (1) wireless (5)

Front desk

Appears in 18 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (2) complain (2) desk (19) hotel (3) liked (2) management (2) problem (3) rude (2) staff (6) towel (2) updated (2) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff person at the front desk was very nice and welcoming and was kind to give us the lowest rate since we were checking in late that evening.

"Better than expected " Read full review on TripAdvisor 5/20/2011 Vote

2. front desk was very courteous.

"clean,decent, easy location " Read full review on Expedia 11/4/2009 Vote

3. Front desk staff was fabulous and very considerate.

"Fantastic Stay " Read full review on TripAdvisor 4/2/2009 Vote

4. The front desk staff we`re friendly - the guy on the early AM shift was new and not sure how to bill my dry cleaning, but he got it taken care of without me having to wait long as I was checking out.

"Good stay - accessible area " Read full review on TripAdvisor 8/11/2008 Vote

5. The internet was constantly having problems and when you called the front desk it seemed like you were bothering them.

"The WORST Staff Ever!!!!!!!!!! A Bunch Of Kids Employeed Here " Read full review on Travelocity 3/1/2008 Vote

6. I asked to speak to a manager before leaving the hotel and the front desk told me there would not ba manager on duty until the next day.

"Don't waste your money " Read full review on TripAdvisor 6/29/2011 Vote

7. ' At 8:45, my husband called back down to the front desk and she told him that 'they were having issues in the laundry room and no towels would be available until 10 a.m.' At 9:30 a.m., they brought 3 slightly damp towels to us as we were walking out of the room.

"Don't waste your money " Read full review on TripAdvisor 6/29/2011 Vote

8. The second day, no maid in site so we called the front desk at 7:30 a.m. She assured me some would be up shortly.

"Don't waste your money " Read full review on TripAdvisor 6/29/2011 Vote

9. At 8 , I called back to the front desk and she said 'ooooo, okay, I'll call them again.

"Don't waste your money " Read full review on TripAdvisor 6/29/2011 Vote

10. Right away it appeared as though this hotel had recently updated (which the front desk staff confirmed it had been updated within the last 4 years), it had a welcoming lobby for a medium-low level hotel/motel.

"Better than expected " Read full review on TripAdvisor 5/20/2011 Vote