MCM Elegante Hotel, Albuquerque, Front Desk

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Rank

25th

Out of 191

MCM Elegante Hotel	Average Price: $122 Check Rates

Hotel Class:

2020 Menaul Boulevard NorthEast

Albuquerque, 87107 View map

3-Star Hotel Rank: 8 of 34
Average review rating: 2.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (51) , Travelocity (32) , TripAdvisor (124)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) balcony (6) bar (37) bath (10) bathroom (32) bathtub (4) bed (54) bill (4) breakfast (127) check in (19) check out (3) complimentary (15) cost (3) decor (3) dinner (16) discount (5) food (16) freeway (5) front desk (44) hot tub (20) hotel (258) housekeeping (12) interstate (5) lobby (8) location (31) maid (3) manager (7) money (16) parking (3) pillow (6) pool (42) price (13) rate (13) recommend (18) restaurant (13) room (280) room service (5) service (54) sheets (4) shower (27) shuttle (35) spa (3) staff (80) street (6) suite (23) towel (6) tub (11) value (14) view (4) wireless (5)

Front desk

Appears in 44 comments.

87% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (2) apologetic (2) arrival (2) cares (2) change (2) desk (44) friendly (4) helpful (3) hot (2) hotel (3) night (2) problem (2) rude (3) service (4) shuttle (3) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Checking in was easy and the front desk person was very pleased to greet me.

"Mostly Average but Saved by Breakfast " Read full review on TripAdvisor 5/12/2012 Vote

2. The front desk lost our 2nd night's reservation, so we had to go down and correct that issue.

"Better places to stay in ABQ " Read full review on TripAdvisor 12/13/2011 Vote

3. I had my best luck with Roberto, he really tried to help out, Othertimes, I asked the front desk attendant for the nearest place to buy a camera.

"Only as a last resort " Read full review on TripAdvisor 10/14/2011 Vote

4. Front desk crew was very nice.

"No Thanks " Read full review on Expedia 9/1/2010 Vote

5. From check in til check out the front desk staff were very friendly.

"Satisfied Guest " Read full review on Expedia 5/12/2010 Vote

6. Front desk staff very friendly and helpful.

"very good " Read full review on TripAdvisor 5/30/2009 Vote

7. If you speak only English, do not try to communicate with any of the hotel staff except the front desk.

"Never Again " Read full review on Expedia 5/13/2009 Vote

8. Front desk service was very good.

"MCM Elegante Albuquerque " Read full review on Expedia 12/30/2008 Vote

9. For the most part, the front desk people were friendly with the exception of one young lady who was consistently rude - her name is Lauren.

"There are much better hotels nearby " Read full review on Travelocity 9/1/2008 Vote

10. The front desk personnel were friendly and accommodating and quickly resolved the situation.

"Decent Accommodations-We would stay again " Read full review on Travelocity 7/1/2008 Vote