Albuquerque Grand Airport Hotel, Albuquerque, Front Desk

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Rank

13th

Out of 191

Albuquerque Grand Airport Hotel	Average Price: $107 Check Rates

Hotel Class:

2910 Yale Boulevard SouthEast

Albuquerque, 87106 View map

3-Star Hotel Rank: 5 of 34
Average review rating: 3.41

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (28) , MyTravelGuide (559) , TripAdvisor (157)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) balcony (4) bar (30) bargain (5) bath (7) bathroom (23) bathtub (2) bed (37) bill (3) breakfast (24) charge (4) check in (20) check out (5) checkout (3) complimentary (3) concierge (3) cost (2) deal (6) decor (10) dinner (13) downtown (3) fitness center (3) fitness room (2) food (26) front desk (20) hotel (221) lobby (39) location (32) manager (4) money (4) parking (17) pillow (5) pool (14) price (26) rate (12) recommend (10) restaurant (54) room (197) room service (11) service (47) sheets (2) shower (12) shuttle (40) staff (77) street (4) towel (7) value (14) view (18) walk (16) wireless (13)

Front desk

Appears in 20 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (2) friendly (3) guest (2) helpful (5) maid (2) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was cheerful and accommodating, but there was only bellman on duty when a conference was checking in.

"Another great dog friendly hotel " Read full review on TripAdvisor 3/17/2012 Vote

2. The front desk was helpful, although a little more diversity would be appreciated.

"Great Value " Read full review on TripAdvisor 3/12/2012 Vote

3. The service at the front desk was excellent.

"Good hotel, but one quirk. " Read full review on TripAdvisor 12/1/2011 Vote

4. The front desk help was excellent and very accomodating.

"For early morning flights its the best " Read full review on Expedia 12/16/2009 Vote

5. The person who picked me up in the shuttle and the front desk clerk were very friendly.

"Friendly but Needs a Rehab " Read full review on TripAdvisor 9/5/2009 Vote

6. The bed was comfortable and the the front desk accomodating to our every need.

"Loved it! " Read full review on TripAdvisor 9/5/2009 Vote

7. The front desk staff and drivers are friendly and efficient, but the maid service is not great; on my last stay the maid knocked on my door twice before 9 AM and had a very loud conversation with another worker at the opposite end of the hall (I complained to the manager about this), and this stay the alarm in my room was left on by the last guest and went off at 5 AM- in my book, turning off alarm clocks is part of room maintenance.

"Adequate " Read full review on Expedia 3/27/2009 Vote

8. The front desk folks were helpful.

"Better than these reviews led me to expect. " Read full review on TripAdvisor 6/21/2008 Vote

9. Everytime we approached the front desk for help the asked us if we wanted to check out.

"Poor old girl needs some polish " Read full review on TripAdvisor 3/18/2008 Vote

10. The most welcoming was Lean at the front desk.

"We love staying at the Sheraton Albuquerque Airport Hotel " Read full review on TripAdvisor 12/18/2011 Vote