Albuquerque Residence Inn, Albuquerque, Service

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OpinionWell
Rank

43rd

Out of 191

Albuquerque Residence Inn	Average Price: $155 Check Rates

Hotel Class:

3300 Prospect Avenue NorthEast

Albuquerque, 87107 View map

2-Star Hotel Rank: 20 of 70
Average review rating: 3.77

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (4) , MyTravelGuide (7) , Travelocity (3) , TripAdvisor (48)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (1) balcony (1) bar (3) bath (5) bathroom (10) bed (14) breakfast (33) cable (2) charge (1) check in (6) check out (1) closet (1) complimentary (1) cost (2) deal (3) dinner (1) discount (1) exterior (2) fitness room (1) food (8) freeway (3) front desk (9) gym (4) highway (5) hot tub (2) hotel (42) housekeeping (3) interstate (2) landscape (1) laundry (2) lobby (4) location (21) manager (5) neighborhood (1) parking (4) pool (10) price (6) rate (5) recommend (4) refund (1) restaurant (10) room (71) service (9) shower (1) staff (23) street (6) suite (12) value (3) walk (5) workout room (1)

Service

Appears in 9 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The breakfast was standard and the service was fantastic.

"Right off the highway... " Read full review on TripAdvisor 2/22/2012 Vote

2. Customer service is great, which says a lot about management.

"Great rooms, central location, awesome customer service. " Read full review on TripAdvisor 6/15/2011 Vote

3. Thank you, Martha and Team: Integrity, service and dedication - EXCELLENCE.

"Shout-out for Incredible Customer Service " Read full review on TripAdvisor 4/14/2010 Vote

4. One thing that would be nice is a better exercise room or some kind of partnership with a full service gym.

"Great business hotel " Read full review on TripAdvisor 12/1/2011 Vote

5. Our 'suite' included 2 bedrooms, each with an attached bath (1 in the loft), a small but servicable kitchen (with range, fridge, sink, MW, pots & pans, dinnerware) , small dining area, and living room, 3 tv's (living room and each bedroom).

"Very good deal " Read full review on TripAdvisor 9/12/2011 Vote

6. The physical property is in need of remodeling, the staff is in need of customer service training.

"Poor customer service, antiquated facilities, not the usual Residence Inn " Read full review on TripAdvisor 6/16/2011 Vote

7. No exaggeration to describe this experience as a paragon of customer service.

"Shout-out for Incredible Customer Service " Read full review on TripAdvisor 4/14/2010 Vote

8. Nice to have the option of grabbing something to eat from the hotel`s food service area.

"Not bad, clean and quiet " Read full review on TripAdvisor 6/6/2008 Vote

9. My cheers: truly friendly and helpful front desk staff; spotless fitness room; full kitchen; good rates; easy access to highway; fireplace in room (you have to buy the logs, though); no bedbugs!; free grocery delivery service; pleasant lobby area for breakfast.

"Perfectly fine for a 5-day business trip " Read full review on TripAdvisor 10/31/2011 Vote